Hotel Sureño Yucatan
4 stars
8.5
Very good
(59)
4 stars
Updating price...

Hotel Sureño Yucatan

4 stars
62 #298C x 33 Colonia Centro, 97000 Mérida, Yucatan
8.5
Very good
59 reviews
Updating price...

Overview

Rating
Hotel with a rooftop terrace, steps from Yucatan International Convention Center This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally,…Expedia Group
Hotel with a rooftop terrace, steps from Yucatan International Convention Center This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite. Change of towels is available on request. Hotel Sureño Yucatán offers 17 air-conditioned accommodations with laptop-compatible safes and espresso makers. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool.Expedia Group
Rating
8.5
Very good
Based on 59 verified guest reviews

Available rates

Tue 5/13
Wed 5/14

The neighborhood

62 #298C x 33 Colonia Centro, 97000 Mérida, Yucatan

What's nearby

  • Plaza de Toros de Merida5 min walk
  • Casa Montes Molina Museum9 min walk
  • Palacio Canton13 min walk
  • Consulado General de los Estados Unidos8 min walk
  • Paseo de Montejo10 min walk
  • Museum of Anthropology and History13 min walk

Reviews

8.5
Very good
59 verified ratings
Wonderful
40
Very good
7
Good
7
Okay
1
Fair
3
Mediocre
0
Poor
1

Summary of reviews

Guests say
Guests appreciated the hotel's great location, cleanliness, and comfortable beds. However, some reviews mentioned issues with room size and service, particularly regarding the staff's responsiveness and the noise levels in certain areas.
AI-Generated from customer reviews
Cleanliness9 out of 10
Location8.5 out of 10
Atmosphere8 out of 10
Bed Comfort8 out of 10
Service3 out of 10
Room Size2.5 out of 10
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Score by provider

All reviews

10
Wonderful
Bronwyn, Mar 2025
Pros (+) Amazing little boutique hotel with an awesome rooftop.
8.0
Very good
Michael, Mar 2025
Pros (+) Breakfast was excellent and the facility is simple but charming. Loved the rooftop pool
10
Wonderful
Patricia, Feb 2025
Pros (+) Sureno Hotel was serene, all staff kind, thoughtful professional and welcoming.
Cons (-) Nothing!
5.0
Fair
Corrado, Jan 2025
Pros (+) Location
Cons (-) Uncomfortable bed and noisy doors. You could hear the bang of the doors of all the rooms
8.0
Very good
Natalie, Jan 2025
Pros (+) Loved the rooftop pool and the restaurant was really really good. Staff were really helpful and friendly and good size rooms.
Cons (-) Nothing can think of
10
Wonderful
Deirdre, Jan 2025
Pros (+) Wonderful hotel! Would stay there again. Clean, beautiful, comfortable
7.0
Good
Eunice, Nov 2024
Pros (+) Everything was nice and clean
Cons (-) I never got a refund on the $1000 pesos hold on my credit card
6.0
Okay
Agata, Nov 2024
Pros (+) Nice room, lovely decoration and amazing staff.
Cons (-) Unfortunately the location of the hotel was a bit far out from the main city. We would have preferred to be closer, to avoid a 30 minute walk each time we wanted to go out, but that’s on us as it was our decision to book. Also, unfortunately there was a problem with the windows in our room. Due to the rainfall, rain got into our room and damaged my partner’s bag and laptop which was on the floor. ...
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8.0
Very good
Axel, Nov 2024
Pros (+) Cool hotel, beautiful roof terrace and comfy beds. Also friendly staff. We stayed here while travelling to a wedding near Merida. We had a good stay at Sureño. location is Ok, walking distance to several breakfast/lunch places. only short Uber drive to gastronomy road or city centre
Cons (-) Bit of a weird check-in experience where the manager tried to upsell
8.0
Very good
Margarita, Oct 2024
Pros (+) A tentative personnel and clean
Cons (-) Nothing

Amenities

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.