All reviews
Super clean and luxurious the shower and heated floors was awsome
Nothing everything was perfect
The breakfast was like a dream, a large selection of foods were available. It was the most delicious breakfast! The waiter was friendly and professional.
I liked EVERYTHING! No complaints.
Great location, in the middle of everything.
The reception didn’t give us enough information regarding events, restaurants, bar in hotel. She needs more training.
Very comfortable, clean, safe and the staff was absolutely lovely. It is a bit pricey when it comes to having breakfast there but it’s worth it! Just be prepared. Gorgeous view of Morelia from the balcony.
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Everything was excellent The spa The restaurant The food The guest services The rooms were clean and spacious, Everything was great.
The front desk charge my card 3 times for my room stay, and im still waiting on the refunds to my bank card. At the New years dinner, they got my reservation wrong and moved me from my sitting after I confirmed with the coordinator if I was on the list and if that was my table. On another note, it was very uncomfortable to be asked by the elevator consirge every time if we had a room there. And an...Read more
The design and cleanliness of the hotel. Spacious rooms
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Just about everything.
The swimming pool was getting renovated.
I experienced my favorite artist hotel and food is excellent.
Front desk left out a few details on what the hotel offers, like shuttle to get to the nearby places. No hand soap in the public restrooms Pool isn’t open hot tub was not hot at all. Inside the suite: Iron didn’t work properly Light fixtures in bathroom above mirror were not working.
Enjoyed our room very modern upto date extremely clean and staff was great.
Beds are too hard
Where to start. The room and grounds were stunningly beautiful. Room was large and the bath was as big as the room itself. Mood lighting. Extremely comfortable bed. So much attention to detail. If you might need it, it was there. Robes, slippers, sunscreen and aloe by the pool…. Attentive staff. Went to get a spa treatment. It was heaven. Pictures do not do justice to this place.
Not enough hooks in the bathroom. Lots of light switches - though the lighting was really nice, it was difficult to remember what was what
