Hotel Sonne
4 stars
9.1
Wonderful
(499)
4 stars
Updating price...

Hotel Sonne

4 stars
35 Metzggasse, 3920 Zermatt, Valais
9.1
Wonderful
499 reviews
Updating price...

Overview

Rating
Hotel with 3 restaurants, steps from Zermatt-Matterhorn Ski Paradise 3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a …Expedia Group
Hotel with 3 restaurants, steps from Zermatt-Matterhorn Ski Paradise 3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Hotel Sonne Zermatt offers 48 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and toilets with an electronic bidet. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.1
Wonderful
Based on 499 verified guest reviews

Available rates

Mon 4/7
Tue 4/8

The neighborhood

35 Metzggasse, 3920 Zermatt, Valais

What's nearby

  • Matterhorn Museum3 min walk
  • Zermatt Railway Station11 min walk
  • Zermatt-Matterhorn Ski Resort10 min walk
  • Gornerschlucht19 min walk

Reviews

9.1
Wonderful
499 verified ratings
Wonderful
380
Very good
79
Good
26
Okay
4
Fair
4
Mediocre
2
Poor
4

Summary of reviews

Guests say
Guests consistently praised the exceptional service and friendliness of the staff, which made their stays memorable. The cleanliness of the hotel was also highlighted as a strong positive, along with the quality of the breakfast offered. Many enjoyed the nice rooms, although some noted the absence of a restaurant and the hotel's slightly challenging location due to a steep hill. Overall, guests were very satisfied and expressed eagerness to return.
AI-Generated from customer reviews
Service10 out of 10
Cleanliness9 out of 10
Room Size8.5 out of 10
Breakfast8.5 out of 10
Location4 out of 10
Restaurant3.5 out of 10
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Score by provider

All reviews

9.0
Wonderful
Roger, Feb 2025
Pros (+) good pool and spa and restaurant on site, good facilities, good staff, helpful, not far from town, shuttle to lift
Cons (-) just a bit far from lifts, longish walk no shuttle return for hotel
10
Wonderful
Stuart, Jan 2025
Pros (+) The facilities. Fantastic spa, swimming pool, outside jacuzzi beside a frozen waterfall, ski boot room, cozy bar with cigar room and regular shuttle taxis to the slopes every morning. The staff. A fantastic team who always have a genuine smile for you, couldn’t have been more helpful and went out their way to accommodate any request. Location. A five min walk to the village centre and it’s tons of...
Cons (-) Pool could have been a wee bit warmer.
Read more
10
Wonderful
Chauncey, Dec 2024
Pros (+) Breakfast was wonderful with fresh fruits, pastries, yogurts, muesli, meats, and eggs.
6.0
Okay
Marina, Dec 2024
Pros (+) Pool was lovely. The restaurant was okay but very very expensive and definitely not worth the price
Cons (-) The breakfast was not great. It was close to Main Street but up a big incline so if you don’t like to walk uphill to get back to your hotel this is not for you.
10
Wonderful
Ma, Dec 2024
Pros (+) Excellent service. Reception staff are very helpful. Fabian ( manager) is superb.Our room every day is clean and tidy .There are new towels every day..Location is great .Walking distance to town centre..
Cons (-) None
9.0
Wonderful
Toby, Jul 2024
Pros (+) Breakfast was excellent. Personally I like granola cereal which was not available
Cons (-) Breakfast room was hot
9.0
Wonderful
Chia, Jun 2024
Pros (+) Nice employees offer very good service. The facilities are cozy and convenient. Only 5 minutes by walk to the Main Street. It’s easier to buy cable or train ticket with the same price in the hotel.
Cons (-) No
9.0
Wonderful
Ella, Apr 2024
Pros (+) Breakfast good
10
Wonderful
Igor, Apr 2024
Pros (+) A great, calm, cozy hotel located next to the city church. The hotel has a large swimming pool by Zermatt standards and several saunas in the hammam. There is a small waterfall on the street near the jacuzzi. Thank you very much to the staff for their help in everything necessary.
10
Wonderful
Johanna, Mar 2024
Pros (+) Friendly staff and nice room. Excellent services.
Cons (-) No terrace in the winter time.

Amenities

  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:30 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.