Hotel Santa Fe
4 stars
9.1
Wonderful
(260)
4 stars
Updating price...

Hotel Santa Fe

4 stars
Avenida Charles Binford Sin Numero, Puerto Ayora
9.1
Wonderful
260 reviews
Updating price...

Overview

Rating
Bed & breakfast with free breakfast, steps from Galápagos National Park Along with an outdoor pool, this bed & breakfast has a snack bar/deli and concierge services. Free full breakfast and free WiFi in public areas are also provided. Additionally, dExpedia Group
Bed & breakfast with free breakfast, steps from Galápagos National Park Along with an outdoor pool, this bed & breakfast has a snack bar/deli and concierge services. Free full breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and an arcade/game room are onsite. Hotel Santa Fe offers 8 air-conditioned accommodations with free minibar items and minibars. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Ayora bed & breakfast provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is provided daily. Recreational amenities at the bed & breakfast include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.1
Wonderful
Based on 260 verified guest reviews

Available rates

Sun 5/18
Mon 5/19

The neighborhood

Avenida Charles Binford Sin Numero, Puerto Ayora

Reviews

9.1
Wonderful
260 verified ratings
Wonderful
170
Very good
52
Good
25
Okay
3
Fair
5
Mediocre
2
Poor
3

Summary of reviews

Guests say
Guests appreciated the great breakfast and convenient location of the hotel, but many expressed dissatisfaction with the service and cleanliness, mentioning rude staff and issues with room hygiene.
AI-Generated from customer reviews
Location9 out of 10
Breakfast9 out of 10
Bed Comfort8 out of 10
Service3.5 out of 10
Cleanliness3 out of 10
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All reviews

10
Wonderful
Jami, Apr 2025
Pros (+) This is a beautiful hotel. Breakfast was wonderful! The staff was incredibly accommodating. It was quiet and peaceful. Everything about it was perfect!
Cons (-) We wish we could’ve stayed longer.
10
Wonderful
Maximiliane, Mar 2025
Pros (+) Everything was great, escpecially, that we directly get our room at 9:30 pm and could leave our lagguage until 2pm in a secured area until our ferry was scheduled. The mini bar in the rooms as well as water, coffee and tea is included the whole day. We went completly wet due to rain and could use the towels and infrastructure to get changed.
Cons (-) Everything was a pleasure
10
Wonderful
Maximiliane, Mar 2025
Pros (+) It is a nice resort with several opportunities to sit next to the pool even when it is raining. There is always free water, coffee, tea and a mini bar. The rooms are amazing. The breakfast was fresh and well prepared.
Cons (-) Everything was fine.
9.2
Wonderful
Anonymous, Mar 2025
Great boutique style hotel with exceptionally friendly staff
10
Wonderful
Anonymous, Feb 2025
Great location, friendly staff, quick breakfast, coffee & tea all day. Very homely, relaxing vibe.
8.0
Very good
Sigal, Dec 2024
Pros (+) A grate location. Near the city center but too noisy. All facility requires for enjoying Galapgos activities
Cons (-) Too little Shampo and Towels
8.0
Very good
Benji, Dec 2024
Pros (+) The room is spacious. I liked that hotel picked me up from port of the island ( 40 km away from hotel ) to the hotel, pick and return is included as part of their service. They do have contacts to organize tours, which is a pity since I did not know about that. There a free mini snack bar, water and coffee to take. Room is very clean. I felt home and safe in this hotel.
Cons (-) The room is not properly isolated, so on my first day of arrival, i was very tired and needed to sleep to get some rest, but I could not do this because I could hear a child outside. The bed was very good to sleep on, however, the pillow is a bit too hard to sleep on.
9.0
Wonderful
Anil, Oct 2024
Pros (+) Good location, clean, friendly staff, good value for money. This hotel was recommended to us by a friend who stayed here. We are passing on the recommendation to our other friends and anyone else planning to visit the Galapagos.
2.0
Poor
Lax, Aug 2024
Pros (+) Very good breakfast cooked by a kind lady. We were the only guests in the hotel during our 3 night stay! Water filling station to avoid buying water in plastic bottles.
Cons (-) Extremely expensive for what we got and especially given that this was clearly at the end of the peak season. Unhelpful and lazy staff could not get us a schedule for the ferry from the Santa Cruz port to Tortuga Bay Beach and back despite several requests. They turned hostile and the 4 of the staff members ganged up on me and my son, making us feel unwelcome there. The manager was extremely rude ...
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9.0
Wonderful
Amparo, Jun 2024
Pros (+) We had a large suite (separate living room area). They stocked the room with plenty of snacks and drinks, and a bottle of wine. The hotel is charming, and has a nice pool. Nice sitting area by the pool. Breakfast was delicious and the staff were really nice.

Amenities

  • Snorkeling
  • Outdoor pool
  • Room service
  • Free Wi-Fi
  • Free airport shuttle
  • Wi-Fi available in all areas
  • Flat-screen TV
  • Cable or satellite TV
  • Free toiletries
  • Internet

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 10:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.