All reviews
This is a beautiful hotel. Breakfast was wonderful! The staff was incredibly accommodating. It was quiet and peaceful. Everything about it was perfect!
We wish we could’ve stayed longer.
Everything was great, escpecially, that we directly get our room at 9:30 pm and could leave our lagguage until 2pm in a secured area until our ferry was scheduled. The mini bar in the rooms as well as water, coffee and tea is included the whole day. We went completly wet due to rain and could use the towels and infrastructure to get changed.
Everything was a pleasure
It is a nice resort with several opportunities to sit next to the pool even when it is raining. There is always free water, coffee, tea and a mini bar. The rooms are amazing. The breakfast was fresh and well prepared.
Everything was fine.
A grate location. Near the city center but too noisy. All facility requires for enjoying Galapgos activities
Too little Shampo and Towels
The room is spacious. I liked that hotel picked me up from port of the island ( 40 km away from hotel ) to the hotel, pick and return is included as part of their service. They do have contacts to organize tours, which is a pity since I did not know about that. There a free mini snack bar, water and coffee to take. Room is very clean. I felt home and safe in this hotel.
The room is not properly isolated, so on my first day of arrival, i was very tired and needed to sleep to get some rest, but I could not do this because I could hear a child outside. The bed was very good to sleep on, however, the pillow is a bit too hard to sleep on.
Good location, clean, friendly staff, good value for money. This hotel was recommended to us by a friend who stayed here. We are passing on the recommendation to our other friends and anyone else planning to visit the Galapagos.
Very good breakfast cooked by a kind lady. We were the only guests in the hotel during our 3 night stay! Water filling station to avoid buying water in plastic bottles.
Extremely expensive for what we got and especially given that this was clearly at the end of the peak season. Unhelpful and lazy staff could not get us a schedule for the ferry from the Santa Cruz port to Tortuga Bay Beach and back despite several requests. They turned hostile and the 4 of the staff members ganged up on me and my son, making us feel unwelcome there. The manager was extremely rude ...Read more
We had a large suite (separate living room area). They stocked the room with plenty of snacks and drinks, and a bottle of wine. The hotel is charming, and has a nice pool. Nice sitting area by the pool. Breakfast was delicious and the staff were really nice.