All reviews
Our stay at Hotel Pont Levis - Franck Putelat was excellent! The location, right next to the gates of the medieval city of Carcassonne, is incredibly convenient, especially in December when the city is beautifully decorated for the holidays. The hotel’s design is modern and elegant, and the rooms are clean and well-equipped. The staff was extremely kind and helpful, creating a welcoming atmosphere...Read more
Excellent position, lovely staff
Rooms a little small for the price and need directions to find it! Google didn’t recognise address. Would be helpful to say it’s next to the main car park and you go into said car park to access hotel parking.
Everything! Location, decor and facilities. The staff were great too!
Nothing but a heated pool would be great!
Outstanding location. Great decor if you like very modern industrial style.
The decor felt impersonal. The shower and sink area opens up partially to the bedroom. Breakfast was good but not a lot of choice for the price.
A lovely hotel situated within walking distance of the old town. Secure parking on site and friendly and helpful staff. The room was excellent and comfortable and provided all we needed. I am not sure the fixtures and fittings will stand the test of time but we have no complaints.
Nothing.
This is our second visit, and we were not disappointed; we’re already looking forward to next year! The hotel staff were as friendly as ever, and our room was just as I remembered it from last year—clean and well-maintained.
Unfortunately, there was no WiFi for the duration of our stay, which also meant no TV, and if the weather had turned bad, we would have been stuck without entertainment. Additionally, there were no food options available during the day. On our last day, we really didn’t want to go out again and would have loved to enjoy a meal at the hotel while relaxing in front of the TV.
Great location. Rooms nice, clean but very small. Great outside space, lovely pool
Alcohol drink selection poor, restaurant closed at our time of year (end of October), breakfast expensive at 19 Euros (note we didn’t take part and ate out so didn’t view)
Located directly in front of the main entrance to the medieval city. Nice walk into the main city where the train station is located and lots of bars and restaurants in the square. Swimming pool was nice. Bus takes you from Carcassonne airport directly to the front of the hotel.
Great location for Carcassonne
Room was dark and cold with no heating. No hot water during stay shower was tepid at best
Excellent location, excellent room, excellent pool. A very good place to stay and get to know not only Carcassonne (this was our fourth visit) but this part of Occitanie. And our visit to La Table de Franck Putelat was exquisite!
