All reviews
Room location was ideal for us, and the coffee machine in room was a very nice touch. Room was large, comfortable, and well equipped, and quite isolated from the neighbouring rooms. Breakfast had a really great selection, including hot cooked options. Very Accommodating team working there.
Room was Roadside, meaning subject to the really noisy nightly drunken clientele from the local bars and Nightclubs from midnight to 3:30 in the morning. The Room had good noise isolation windows, but still not enough to stop the Screams and shouting from outside in the early mornings. This is NOT in any way intended to scar the HOTEL, it is purely an external element to note.
very friendly service, nice spa, ideal location in the centre of Zermatt, good and diverse breakfast
Location Staff Facilities Breakfast
It was a hotel right in the centre of Zermatt. You could walk the lift or you could take a bus. The staff were very friendly.
Two things I didn’t like about the property. I could make a cup of tea in the rooms but there was no milk in the room. I was cold all the time in the room, but I am a cold person anyway.
Great location just a block from the gornergrut train. Excellent facilities for storing ski and snowboard gear. Very comfortable room and very helpful staff. While we were skiing I twisted my knee and the staff was very helpful in finding me medical care and checking on me which was well beyond their responsibility but super helpful and nice. Also a very good and varied breakfast. Highly recommend...Read more
It was magical. Room was spacious. Breakfast was very tasty, we loved fresh orange juice and pancakes. Ladies at breakfast were very polite smiling and helpful. We appreciate that. Bed was comfortable.
Location, spacey room (406), very friendly staff
Breakfast could be improved with more local specialities.
The spa is very nice and we enjoyed the cozy bar with the fireplace. Also breakfast was excellent!
Very clean and staff are nice & helpful
None
The staff in reception, the staff in the restaurants, the beautifully clean and crisp rooms and beds, the spa, the ski room, the bar… everything really.
Nothing.
