Hotel Palafitte
5 stars
9.0
Wonderful
(985)
5 stars
Updating price...

Hotel Palafitte

5 stars
Route Des Gouttes D'or 2, 2008 Neuchâtel, Neuchatel
9.0
Wonderful
985 reviews
Updating price...

Overview

Rating
The Hotel Palafitte offers you individual luxury pavilions with breathtaking views of Lake Neuchâtel and the Alps, half of which are built on piles directly in the lake. Each pavilion is 68 m² in size and is equipped with a spa bath, a Nespresso coffBooking.com
The Hotel Palafitte offers you individual luxury pavilions with breathtaking views of Lake Neuchâtel and the Alps, half of which are built on piles directly in the lake. Each pavilion is 68 m² in size and is equipped with a spa bath, a Nespresso coffee machine, air-conditioning, free internet access and free wireless internet. The private terrace of the pavilions built on the water offer you direct access to the lake. The elegant restaurant La Table de Palafitte offers you refined Swiss and local cuisine.Booking.com
Rating
9.0
Wonderful
Based on 985 verified guest reviews

Available rates

Tue 5/20
Wed 5/21

The neighborhood

Route Des Gouttes D'or 2, 2008 Neuchâtel, Neuchatel

What's nearby

  • Latenium11 min walk
  • Neuchatel Observatory18 min walk

Reviews

9.0
Wonderful
985 verified ratings
Wonderful
683
Very good
173
Good
75
Okay
19
Fair
14
Mediocre
10
Poor
11

Summary of reviews

Guests say
Guests generally appreciated the cleanliness and beautiful location of the hotel, particularly its proximity to the lake. However, several reviews pointed out issues with service, including unresponsive staff and high prices for certain amenities.
AI-Generated from customer reviews
Cleanliness9.5 out of 10
Location9.5 out of 10
Service3 out of 10
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Score by provider

All reviews

7.0
Good
Elisabeth, May 2025
Pros (+) The view and location. The feeling of sleeping on the water villa is a particular experience for sure.
Cons (-) Needs a better cleaning, lots of insects and spider webs, that was back in mid of April, cannot imagine summer. Also needs a total renovation, feels outdated in general. Was chic in the beginning of 2000, not now. Overall it is a 4 star hotel. Also, it was my partner’s bday and the hotel only gave a general, very little bday card. So greedy for a 5 star hotel.
10
Wonderful
Lara, Apr 2025
Pros (+) The location was amazing. We enjoyed having a dive in the lake from our room! The staff were very friendly and welcoming. The fun part was going to the pavillon with a golf cart!
Cons (-) Some renovations could be done.
10
Wonderful
Cibelle, Apr 2025
Pros (+) The stay was wonderful, the staff very polite and available. Impeccably clean room with a unique view. Our 7 years old daughter loved the room and we'll definitely be back.
Cons (-) The room doesn't have 100% blackout. For people who are more sensitive to light, this can be a problem.
9.0
Wonderful
Seyram, Mar 2025
Pros (+) Architecture was lovely, the stuff were friendly, and the place good situated 😊
Cons (-) I loved everything about the place ..
9.0
Wonderful
Petercol, Oct 2024
Pros (+) Location and rooms .Food good and an excellent breakfast.Staff attentive and friendly
Cons (-) For a hotel 5 star there was no gym on site or health spa.
10
Wonderful
Thomas, Sep 2024
Pros (+) the privacy and the calmness
10
Wonderful
Renée, Sep 2024
Pros (+) The breakfast was very delicious with an array of choices. It was all very fresh. The dining area had a beautiful view of the lake. All very satisfying.
Cons (-) We didn't like that we had to leave! We would have liked to stay much longer!
6.0
Okay
Ro_do, Sep 2024
Pros (+) Stunning Lake View, Free Kayak & Paddleboard Access, and Decent Room Size
Cons (-) Unclean Property, staff seems lack of training. Unresolved charge for unused services (overcharged drinks).
9.0
Wonderful
Maria, Aug 2024
Pros (+) I have been planning to visit this hotel for quite some time, and I am happy the experience met my expectations. I strongly recommend booking the lake pavilion as it is very nice to wake up and go for a swim in the lake in the morning. The pavilion is spacious and well equipped. The bed and pillows comfortable. Breakfast selection was wide and the food was very good. I also recommend to book a mas...
Cons (-) My husband visited this hotel for the first time nearly 10 years ago, so of course the rooms have some wear and tear, hopefully it will be taken care of and I will be definitely returning here.
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10
Wonderful
Erik, Aug 2024
Pros (+) amazing hotel

Amenities

  • Private beach
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Valet parking
  • Free parking
  • Shuttle service (free)
  • Business center
  • Flat-screen TV

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.