Hotel Otavalo
4 stars
9.1
Wonderful
(129)
4 stars
Updating price...

Hotel Otavalo

4 stars
Calle Vicente Ramon Roca 504, Otavalo
9.1
Wonderful
129 reviews
Updating price...

Overview

Rating
Hotel in Otavalo with free breakfast and a rooftop terrace Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop teExpedia Group
Hotel in Otavalo with free breakfast and a rooftop terrace Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, coffee/tea in a common area, and 24-hour room service. Hotel Otavalo offers 28 accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.Expedia Group
Rating
9.1
Wonderful
Based on 129 verified guest reviews

Available rates

Mon 5/19
Tue 5/20

The neighborhood

Calle Vicente Ramon Roca 504, Otavalo

What's nearby

  • Plaza de los Ponchos0.34 mi
  • Dinosaurios Park0.67 mi

Reviews

9.1
Wonderful
129 verified ratings
Wonderful
107
Very good
14
Good
3
Okay
0
Fair
2
Mediocre
0
Poor
3

Summary of reviews

Guests say
Guests have praised the hotel for its excellent service, cleanliness, and unique atmosphere, often likening it to a boutique experience filled with art. However, some guests expressed dissatisfaction with the lack of windows in certain rooms and the noise from events, which affected their overall experience.
AI-Generated from customer reviews
Service9.5 out of 10
Cleanliness9 out of 10
Atmosphere8.5 out of 10
Location8 out of 10
Value for Price3.5 out of 10
Bed Comfort3 out of 10
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All reviews

9.0
Wonderful
Tony, Mar 2025
Pros (+) The hotel was excellent, staff very friendly and helpful.
Cons (-) After a four day stay it was disappointing that the hotel would not extend our check out time by a couple of hours while waiting for our transport. Even though the hotel was almost empty.
10
Wonderful
Jenna, Mar 2025
Pros (+) Excellent staff and service that went above and beyond. Clean and comfortable rooms. Excellent location for a visit to Oravalo! Will be back
10
Wonderful
Anne, Feb 2025
Pros (+) Art work , architecture and design
Cons (-) No windows
9.0
Wonderful
Gustavo, Feb 2025
Pros (+) It was a great staying, I went with my wife, and everything went as expected.
Cons (-) Parking
10
Wonderful
Samantha, Dec 2024
Pros (+) Very relaxing and beautiful, the staff were incredibly professional, kind, positive and helpful.
8.0
Very good
Mayra, Sep 2024
Pros (+) Location
Cons (-) It was pricey.
9.0
Wonderful
Jorge, Sep 2024
Cons (-) The parking lot is limited, and it's not guaranteed that one will be available.
9.0
Wonderful
Vladimir, Aug 2024
Pros (+) The hotel concept.
Cons (-) Breakfast. It could be better range of products for a buffet.
10
Wonderful
Joerg, Aug 2024
Pros (+) Friendly staff, beautiful and clean hotel
Cons (-) Nothing
10
Wonderful
Leslie, Aug 2024
Pros (+) The facilities are absolutely beautiful. The restoration of the building was done artfully. The staff goes above and beyond to make you feel comfortable. The breakfast was well done with gòod variety. I
Cons (-) The dinner in their restaurant was expensive compared to typical food outside.

Amenities

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.