All reviews
Friendly and helpful staff, offering to take a family photo for us. Despite language barrier, they used the translation app to provide information. Unbeatable rooftop onsen. Superb ocean and sunrise view, great food (dinner + breakfast), easy parking. Even taking the lift you get a fantastic harbour view.
I thought set dinner and breakfast was included for our 3- and 6-year old, but not so. I advise checking and confirming when you book.
The ocean view and some of the staff were pretty helpful.
They charged 5800 yen for use of the private onsen. We were not informed, and was presented with the bill on check out. The bus driver also did not help with luggage, we had to carry our luggage up the bus. No storage in luggage hold even though it was a big bus. The dinner portions were pretty small.
Fabulous hotel with excellent sea views. It was truly a pleasure staying here. If you could, spring for the deluxe rooms (they are in hot demand), they were well appointed, recently upgraded and truly luxurious.
Will need a car to get here, but it’s part of the expectations and experience so it’s not really a detractor.
The staff was exceptionally kind and welcoming, and the food was absolutely incredible. Even though we are vegetarian, they were able to accomodate us with what was probably the best meal of our trip. The view out the window was also amazing. This is one of the best hotels I've ever visited!
Everything was just lovely. A beautiful room, with a great view of the surrounds, lovely dinner and breakfast, nice bath facilities. Its a great option in Tomonoura as it is in town rather than down the road, so everything is walkable. Shuttle service from Fukuyama station is very convenient. Staff were very helpful and their service was excellent.
It was great, no complaints 👌
The view from the room. The frond desk staff was wonderful and extremely helpful. Thank you.
We were picked up by the hotel shuttle near the Fukuyama station. We had heavy suitcases as we were traveling Japan for a month. The driver just stood there and watched us struggle carrying them up on the shuttle and didn’t even offer to help. I have travelled extensively around the world, including Japan, but never ever encountered a shuttle driver not help with suitcases. One waitress kept argui...Read more
The Hotel Ofutei was a wonderful relaxing retreat after the hectic-ness of Osaka and Nagoya. The hotel is right on the water so you can hear the waves lapping at night and the seabirds during the day. There were two western chairs in our tatami room so you could look out the picture window to your hearts content. The futons on the floor provided a sound sleep and weren't problematic even for me wi...Read more
The stunning view from our room. Our room was gorgeous - plenty of space, luxurious
Would have been nice to have a choice of restaurants
The internal architecture of the room was outstanding. My room had these cupped wood flooring that was amazing in craftsmanship. The each wall had a variety of tiling or textured wall paper, I have never seen before. The lighting and plumbing fixtures were top-of-the-line. Each wall of my corner room, had a impressive view of the ocean. The special access lounge had free alcohol, chips, and variet...
One usually encounters the occasional staff that had a bad day, or just needed a day off. The majority made the effort to speak English. Even if it was far from major transportation hubs, it was extremely accessible.Read more