All reviews
The location is really great, a few steps away from the subway, very convenient. It is clean and the personnel ist really friendly.
If you add the tax and service to the price that booking.com quoted, the bill is a bit more than you expected.
This was the second time staying at the Hotel New Otani Hakata and was another EXCELLENT experience!!!
During a breakfast buffet, I encountered a large group of men crowding the entire breakfast room before their tour. I was unable to enjoy my breakfast until an hour after the entire group departed because they ate all the food! But the host and servers were very, very, apologetic!!!
Luxurious, great service, spacious room
Might need some renovation. Location was good but still about 15-20 minutes walk to main attractions. Metro stop is right by the hotel though (we didn’t use it).
Pleasant surprise, much much better than I expected. Nice Foyer, good location, very polite emloyees. A big supermarket is just right across the street. Many eateries are around the corner. For breakfast you can choose between Western or traditional Japanese style, I picked Japanese, very happy with my choice. The among is just right, very beautifully presented. You really eat with the eye. Room i...
Hotel rooms are of decent size and the breakfast was good quality with a wide selection. Location is on the quieter side of Hakata with a leisurely 10-20 minutes' walk to Tenjin and Canal city. Staff were helpful and able to communicate in English and there was a Mandarin speaking staff at reception, I presume to take care of Chinese guests. The hotel was fully booked on day of our arrival and des...
Room is ok size. It’s 10 minutes away by wall to the centre. Buffet dinner is lovely though we didn’t get a chance to try the restaurant on 14th floor, as it was New Year Eve.
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I always like New Otani hotels in Japan, but this was my first time staying with New Otani in Fukuoka, and not surprisingly it was a very good experience as expected
The one-off slippers are very cheap, not compatible with a five-star hotel like New Otani. Japanese hotels like New Otani used to provide very nice high quality slippers including sometimes the traditional Japanese slippers. The increasing use of cheap one-off amenity do not save the environment --- I understand the intention, but the intention does not necessarily produce the intended outcome...i...Read more
