Hotel Monterey Grasmere Osaka
4 stars
8.7
Very good
(5727)
4 stars
Updating price...

Hotel Monterey Grasmere Osaka

4 stars
1-2-3 Minatomachi, Naniwa-ku, Osaka 556-0017
8.7
Very good
5727 reviews
Updating price...

Overview

Rating
Hotel with 3 restaurants, steps from Osaka City Air Terminal 3 restaurants, self parking, and conference space are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assiExpedia Group
Hotel with 3 restaurants, steps from Osaka City Air Terminal 3 restaurants, self parking, and conference space are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance. Hotel Monterey Grasmere Osaka offers 348 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.Expedia Group
Rating
8.7
Very good
Based on 5727 verified guest reviews

Available rates

Sun 5/18
Mon 5/19

The neighborhood - Naniwa

1-2-3 Minatomachi, Naniwa-ku, Osaka 556-0017

What's nearby

  • Osaka City Air Terminal1 min walk
  • Osaka Namba Train Station9 min walk
  • Namba Hatch9 min walk
  • TOHO Cinemas Namba10 min walk
  • Osaka Takashimaya11 min walk
  • Nanba Yasaka Shrine11 min walk
  • JR Namba Train Station1 min walk
  • Minatomachi River Place9 min walk
  • Cabana10 min walk
  • Visitors Information Center in Namba Osaka10 min walk
  • Osaka-furitsu Taiiku Kaikan11 min walk
  • Nihon Kogeikan13 min walk

Reviews

8.7
Very good
5727 verified ratings
Wonderful
3148
Very good
1158
Good
706
Okay
318
Fair
223
Mediocre
82
Poor
92

Summary of reviews

Guests say
Guests appreciated the hotel's great location and cleanliness, with many highlighting its proximity to transportation and shopping areas. However, there were several complaints regarding the service, particularly the attitude of staff during check-in and dining experiences. Overall, while the hotel has its strengths, improvements in service quality are needed.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness8.5 out of 10
Service3.5 out of 10
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All reviews

10
Wonderful
Jason, May 2025
Pros (+) Hotel Monterey Grasmere was very easy to get to because it is right next to the OCAT bus station where I've booked an airport bus limousine from KIX airport. There is a Family Mart on the lower level and also the entrance leading to the metro station. The hotel itself was very enormous and beautiful. You are greeted with a highly decorated highway and there is even a church building inside the hot...
Cons (-) Nothing negative about the hotel except you'd need to take another elevator to the lobby floor. The hallways on each floor, or maybe it was just the 25th floor was pretty hot and musty. Felt like the heater was on full blast during a 20C weather.
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8.0
Very good
James, May 2025
Pros (+) Very convenient location and staff are very friendly and helpful. Room is well designed for convenience and hygiene peace of mind. It’s nice that the window can be opened to have fresh air.
Cons (-) Almost nothing.
10
Wonderful
Gilad, May 2025
Pros (+) - Very well designed hotel and rooms - Good location close to Namba station - Room was very comfortable
Cons (-) - Price is a bit high - Lobby was crowded a lot of times
8.0
Very good
Britney, Apr 2025
Pros (+) Such a beautiful hotel and in a great spot. Felt very safe in the hotel And the breakfast buffet is the most crazy thing I’ve seen. So much variety and how it’s presented is insane. Amazing
Cons (-) The bed was pretty stiff but I don’t expect super awesome beds from hotels. Then the shower head was busted and hard to use but it was manageable
10
Wonderful
Sheba, Apr 2025
Pros (+) High end, beautiful hotel with great staff, accommodations and location!
Cons (-) Can't think of a thing.
8.0
Very good
Nlh, Apr 2025
Pros (+) Great location. Spacious.
Cons (-) Hotel starting to show its age. Courtyard view wasn't great.
10
Wonderful
Tao, Apr 2025
Pros (+) It's spacious lobby, room and building. High up in the city, very cool.
Cons (-) -
6.0
Okay
Tal, Apr 2025
Pros (+) Good location!
Cons (-) They asked 3000 yen to checkin 30 mins earlier when the room was already ready, didn’t provide water to the room.
8.0
Very good
Katia, Apr 2025
Pros (+) Location was perfect
Cons (-) Rooms are quite old.
10
Wonderful
Edina, Apr 2025
Pros (+) Excellent location, walking distance to Dotonbori district with so many restaurants and shops and the hotel is also connected to Osaka Namba station. This was so convenient for taking trains to explore the city and once we arrived, we just walked underground from the station to the hotel. There is a wonderful grocery store right under the hotel with so much good food, bakery items etc. The hotel i...
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Amenities

  • Restaurant
  • Free Wi-Fi
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities
  • Internet
  • Parking
  • Laundry service

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.