Hotel Monterey Grasmere Osaka
4 stars
8.7
Very good
(5743)
4 stars
Updating price...

Hotel Monterey Grasmere Osaka

4 stars
1-2-3 Minatomachi, Naniwa-ku, Osaka 556-0017
8.7
Very good
5743 reviews
Updating price...

Overview

Hotel with 3 restaurants, steps from Osaka City Air Terminal 3 restaurants, self parking, and conference space are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assiExpedia Group
Hotel with 3 restaurants, steps from Osaka City Air Terminal 3 restaurants, self parking, and conference space are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance. Hotel Monterey Grasmere Osaka offers 348 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.Expedia Group
8.7
Very good rating
Based on 5743 verified guest reviews

Available rates

Sat 6/7
Sun 6/8

The neighborhood - Naniwa

1-2-3 Minatomachi, Naniwa-ku, Osaka 556-0017

What's nearby

  • Osaka City Air Terminal1 min walk
  • Osaka Namba Train Station9 min walk
  • Namba Hatch9 min walk
  • TOHO Cinemas Namba10 min walk
  • Osaka Takashimaya11 min walk
  • Nanba Yasaka Shrine11 min walk
  • JR Namba Train Station1 min walk
  • Minatomachi River Place9 min walk
  • Cabana10 min walk
  • Visitors Information Center in Namba Osaka10 min walk
  • Osaka-furitsu Taiiku Kaikan11 min walk
  • Nihon Kogeikan13 min walk

Reviews

8.7
Very good
5743 verified ratings
Wonderful
3157
Very good
1160
Good
709
Okay
318
Fair
224
Mediocre
82
Poor
93

Summary of reviews

Guests say
Guests appreciated the hotel's great location and cleanliness, with many highlighting its proximity to transportation and shopping areas. However, there were several complaints regarding the service, particularly the attitude of staff during check-in and dining experiences. Overall, while the hotel has its strengths, improvements in service quality are needed.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness8.5 out of 10
Service3.5 out of 10
Sort by:Most recent

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

10
Wonderful
Verified Hotel Guest, May 2025
Pros (+) Nice hotel and great location. Room is clean and spacious. Close to subway and restaurant. They kept our luggage after check out so we can roam around and do our last shopping before going to our next destination.
9.0
Wonderful
Sushil, May 2025
Pros (+) Great location !
Cons (-) Small rooms
9.0
Wonderful
Hyemin, May 2025
Pros (+) The location was good, and the hot water and water pressure were very good. And it was convenient because there was a large market right below. The staff at the breakfast restaurant were very kind and the menu was almost the same, but it was okay.
Cons (-) The front staff were not very friendly. He did not elaborate on the accommodation tax. It was a little cumbersome to have to ride the elevator twice. The cleaning didn't seem to go well in every corner. You have to make a reservation through city View to see the view.
10
Wonderful
R, May 2025
Pros (+) The hotel was beautiful and the staff at the hotel were great. They were even able to assist when a medical issue arose and accommodated a late check-out to deal with the issue. We chose this hotel because of the location and the rooms are larger than most 'businessman' hotels like APA. Speaking of, the location is great, sits above Namba Station allowing direct access to Shin-Osaka (Shinkansen), ...
Cons (-) N/A
Read more
9.0
Wonderful
Scot, May 2025
Pros (+) The location was unbeatable - 2mins walk from JR Namba Station. Also, direct link to underground Namba Walks to Dotonbori. As well as the OCAT to the airport 5min walk. Big rooms for Japan, awesome breakfast buffet with a view of the city. Very happy and will stay there again.
Cons (-) NIL
7.0
Good
Evelyn, May 2025
Pros (+) Location and quiet environment
Cons (-) Nothing
5.0
Fair
Teresa, May 2025
Pros (+) The staff at Hotel Monterey were lovely, providing great service and assistance, particularly with organizing luggage transfer.
Cons (-) The hotel itself is outdated, feeling both old and somewhat dirty. Its location is far from the main attractions, making sightseeing less convenient. Despite being on the 27th floor, there was no notable view, which was disappointing.
10
Wonderful
Jason, May 2025
Pros (+) Hotel Monterey Grasmere was very easy to get to because it is right next to the OCAT bus station where I've booked an airport bus limousine from KIX airport. There is a Family Mart on the lower level and also the entrance leading to the metro station. The hotel itself was very enormous and beautiful. You are greeted with a highly decorated highway and there is even a church building inside the hot...
Cons (-) Nothing negative about the hotel except you'd need to take another elevator to the lobby floor. The hallways on each floor, or maybe it was just the 25th floor was pretty hot and musty. Felt like the heater was on full blast during a 20C weather.
Read more
8.0
Very good
James, May 2025
Pros (+) Very convenient location and staff are very friendly and helpful. Room is well designed for convenience and hygiene peace of mind. It’s nice that the window can be opened to have fresh air.
Cons (-) Almost nothing.
10
Wonderful
Gilad, May 2025
Pros (+) - Very well designed hotel and rooms - Good location close to Namba station - Room was very comfortable
Cons (-) - Price is a bit high - Lobby was crowded a lot of times

Amenities

  • Restaurant
  • Free Wi-Fi
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities
  • Internet
  • Parking
  • Laundry service

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.