All reviews
The staff were incredible, extremely kind and helpful. The in room sauna was great! Breakfast severed in the room every morning. Overall experience was great! Highly recommend!!
Nothing
Everything was amazing!!!
The design is great! Excellent use of space. The private bath/sauna is a luxury to have. The front desk agents are fluent in English. They are very caring and super helpful.
Lots of amenities and sauna within the unit!
Breakfast was okay. Could have been a bit cleaner
Staff was so friendly ! Lots of touches in the room that made the stay even more comfortable
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The hotel is enchanting and the staff are superb. Everything you’d need for your stay is in the room, as well.
Very clean, and great selection of amenities
Extremely overpriced - it costed so much money with very little in return. The room we booked had no windows (the hotel’s main picture is quite misleading), the sauna was so hot that it was impossible to stay there for more than 5’, the bed mattresses were too stiff. Location didn’t work either - in the middle of shibuya/roppongi, far from tube (15-20’) and nothing close otherwise we had to take a...Read more
The sauna and bathtub were amazing, and the Japanese breakfast a highlight. The staff were also the kindest and really helpful!
The in room sauna and karaoke were excellent.
The bed could have used more blankets
The attention to detail was impeccable. My friend and I enjoyed our stay. It was worth the money. Super comfortable. So many amenities. They provide japanese instant coffee but also had Nespresso too. Everything is super clean and looks new. Breakfast was so lovely too. They even had a karaoke machine which we didn't have time to play with. Staff was super kind too! They helped me arrange for lugg...
Just one thing is that we couldn't figure out how to turn off all the lights. We called and they turned it off for us. But when we had to turn it back on, we couldn't turn it off again. We couldn't figure it out but were so tired from the travels that we slept well regardless!Read more