Hotel Milam
4 stars
9.4
Wonderful
(145)
4 stars
Updating price...

Hotel Milam

4 stars
Calle 10 Sur, 77760 Tulum, Quintana Roo
9.4
Wonderful
145 reviews
Updating price...

Overview

Rating
Tulum hotel in La Veleta with a full-service spa and bars Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a poolside bar, and massage/treatment roomExpedia Group
Tulum hotel in La Veleta with a full-service spa and bars Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a poolside bar, and massage/treatment rooms. Hotel Milam, Michelin Key winner offers 36 air-conditioned accommodations with private pools and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. This Tulum hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.4
Wonderful
Based on 145 verified guest reviews

Available rates

Fri 5/16
Sat 5/17

The neighborhood - Downtown

Calle 10 Sur, 77760 Tulum, Quintana Roo

Reviews

9.4
Wonderful
145 verified ratings
Wonderful
136
Very good
3
Good
2
Okay
1
Fair
1
Mediocre
1
Poor
1

Summary of reviews

Guests say
Guests loved the beautiful location, attentive service, and cleanliness of the hotel. Many appreciated the atmosphere and the amenities offered. However, some reviews pointed out issues with room design, value for money, and accessibility, particularly regarding the distance from the city and the practicality of certain room features.
AI-Generated from customer reviews
Service9.5 out of 10
Atmosphere9 out of 10
Location9 out of 10
Cleanliness8.5 out of 10
Value for Price3.5 out of 10
Room Size3 out of 10
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All reviews

10
Wonderful
Shan, May 2025
Pros (+) I stayed her for my mom’s and I birthday in February and had the best stay. The whole staff was amazing. They all treated us so kindly. Hotel is just about 25/30 min away from the beach area. The hotel will call your taxi. My best stay to date. I also love the extra activities they provided
Cons (-) No complaints
7.0
Good
Roisin, Apr 2025
Pros (+) Property was excellent. It was spotless the rooms are out of this world.
Cons (-) Staff from the restaurant were seen to be making fun of other hotel guests. Felt uncomfortable around them. However staff at the reception area were lovely.
10
Wonderful
Regina, Apr 2025
Pros (+) The hotel was beautiful and relaxing. Very peaceful and was able to enjoy our time together at the beautiful pool. Very clean atmosphere and the pool. Everyone was nice . I will be returning next year
Cons (-) The pool in the room wasn't heated, so we couldn't enjoy the room pool, but it was still beautiful
10
Wonderful
Lauren, Mar 2025
Pros (+) The room was beautiful!! The staff were amazing!
Cons (-) There was nothing we didn't like. Everything was great!
8.0
Very good
Hyun, Mar 2025
Pros (+) We had a wonderful stay at this beautifully designed property, which features unique touches that make it stand out. The front desk staff were amazing—they helped us with scooter rentals, dinner reservations, and anything else we needed. Every staff member we interacted with was kind and welcoming. The morning yoga classes were a lovely touch, and the massage at the spa was incredible!
Cons (-) One thing to keep in mind is the location—the hotel is about 15-20 minutes from both downtown and the beach. Tulum taxi fares are quite expensive, ranging from $30-$40 USD per ride during the day and $40+ USD on weekend nights. We used a scooter during the day, but due to the bumpy roads, we opted for taxis at night. This was something we were aware of before booking, so it wasn’t a surprise. The ...
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10
Wonderful
Naman, Mar 2025
Pros (+) It’s a serene place with Great service and several programs like Yoga, Pilate etc. staff is extremely good. Special mention to Ara and Jay at the front desk. Not to forget Daniele at the Bar.
Cons (-) There was not a single thing that we did not like in Milam
10
Wonderful
Patrick, Mar 2025
Pros (+) Beautiful hotel with an amazing pool. Comfortable beds, great restaurant, friendly and attentive staff.
Cons (-) Everything was great!
10
Wonderful
Sarah, Mar 2025
Pros (+) Everything, the vibe, the nature, the cocktails, very pretty clean and very kind staff and helpful
9.0
Wonderful
Arsho, Mar 2025
Pros (+) Flawless. Everything was perfect.
10
Wonderful
Deabre, Feb 2025
Pros (+) The food was great the staff was really helpful and hands on with me and my friends the property looked just how it looked online everything was 10/10
Cons (-) Loved everything

Amenities

  • Adults only
  • Outdoor pool
  • Spa and wellness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business center

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.