Hotel Metropolitan Tokyo Marunouchi
4 stars
8.7
Very good
(2524)
4 stars
Updating price...

Hotel Metropolitan Tokyo Marunouchi

4 stars
1-7-12 Marunouchi, Tokyo 100-0005
8.7
Very good
2524 reviews
Updating price...

Overview

Rating
Hotel with a fitness center, near Tokyo Imperial Palace Along with a restaurant, this hotel has a fitness center and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Hotel Expedia Group
Hotel with a fitness center, near Tokyo Imperial Palace Along with a restaurant, this hotel has a fitness center and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Hotel Metropolitan Tokyo Marunouchi offers 341 accommodations with safes and complimentary bottled water. Beds feature premium bedding. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center.Expedia Group
Rating
8.7
Very good
Based on 2524 verified guest reviews

Available rates

vie. 5/16
sáb. 5/17

The neighborhood - Chiyoda

1-7-12 Marunouchi, Tokyo 100-0005

What's nearby

  • Daimaru Tokyo2 min walk
  • Maruzen3 min walk
  • Marunouchi OAZO4 min walk
  • Bank of Japan6 min walk
  • Keiyo Street6 min walk
  • Shin-Marunouchi Building7 min walk
  • INCJ3 min walk
  • Otemachi Metro Station4 min walk
  • Currency Museum of the Bank of Japan6 min walk
  • Tokyo Railway Station6 min walk
  • First Avenue Tokyo Station7 min walk
  • Yaesu Shopping Mall7 min walk

Reviews

8.7
Very good
2524 verified ratings
Wonderful
1471
Very good
601
Good
256
Okay
83
Fair
69
Mediocre
16
Poor
27

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location near Tokyo Station and convenient access to transportation and amenities. However, many reviews highlighted significant issues with the service, describing staff as rude and unprofessional. Cleanliness was generally well-received, but the overall service experience left much to be desired.
AI-Generated from customer reviews
Location10 out of 10
Cleanliness9 out of 10
Service1 out of 10
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Score by provider

All reviews

2.0
Poor
Anna, May 2025
Pros (+) Location
Cons (-) Room far too small . Bed was placed right next to the wall so that one can only get off the bed on the other side . Bath room was extremely small been for one person with no space to put toiletries beside the basin . Room decor was old and need renovation . Would never come back as it is definitely not worth the price paid.
8.0
Very good
Reshma, May 2025
Pros (+) View
Cons (-) Small
8.0
Very good
Sachiv, May 2025
Pros (+) The location was great - it's right next to Tokyo station and on the side closest to the Shinkansen. The room was very clean. The breakfast was comprehensive, with both western and Japanese options - and lots of them!
Cons (-) The room is very small. There's enough room to open one suitcase fully while you will have to move things around to open a second suitcase. It was manageable for the one night we stayed there.
9.0
Wonderful
Megha, May 2025
Pros (+) Location surely was exceptional. The staff were extremely courteous and friendly. We had 2 rooms and the view from both was outstanding. Right at Tokyo station , you could also walk up to Ginza or take a bus if you need to. Character street stone throw away , ramen street and all sorts of delicacy all within less than 200 m radius. What more can one ask for.
Cons (-) Nothing to dislike.
10
Wonderful
Jane, May 2025
Pros (+) Very welcoming. Attentive staff were helpful and friendly
Cons (-) We arrived tired after a long flight and would have preferred to eat a meal there and not go out. That did not work out for us.
9.0
Wonderful
Hsin, May 2025
Pros (+) Staff was nice and helpful, bathroom was clean without mold, hardware was in good condition.
Cons (-) It was too expensive, and a little hard to find.
10
Wonderful
Hüseyin, May 2025
Pros (+) Middle of everything
8.0
Very good
Man, May 2025
Pros (+) Great location and good view
Cons (-) The room does not provide water pot or any drinking water.
10
Wonderful
Katherine, May 2025
Pros (+) Perfect location. The airport limousine buses stop right next to the building! So getting there was a breeze. The service was awesome throughout and everyone was so polite!
Cons (-) Nothing!
10
Wonderful
Anna, May 2025
Pros (+) The location was perfect.
Cons (-) Our room was rather small.

Amenities

  • Fitness center
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.