Hotel Mesaluna Near American Consulate
4 stars
9.0
Wonderful
(1190)
4 stars
Updating price...

Hotel Mesaluna Near American Consulate

4 stars
Paseo de la Victoria 3508, 32528 Ciudad Juárez, Chihuahua
9.0
Wonderful
1190 reviews
Updating price...

Overview

Family-friendly hotel with a fitness center and a 24-hour front desk An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free airport drop-off are also provided…Expedia Group
Family-friendly hotel with a fitness center and a 24-hour front desk An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free airport drop-off are also provided. Other amenities include a poolside bar, a snack bar/deli, and coffee/tea in a common area. Hotel Mesaluna Near American Consulate offers 178 accommodations with minibars and safes. 46-inch flat-screen televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Ciudad Juárez hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
9.0
Wonderful rating
Based on 1190 verified guest reviews

Available rates

Wed 8/6
Thu 8/7

The neighborhood

Paseo de la Victoria 3508, 32528 Ciudad Juárez, Chihuahua

What's nearby

  • Plaza Las Misiones9 min walk

Reviews

9.0
Wonderful
1190 verified ratings
Wonderful
747
Very good
182
Good
118
Okay
40
Fair
52
Mediocre
18
Poor
33

Summary of reviews

Guests say
Guests appreciate the hotel's excellent location, friendly staff, and cleanliness. Many highlighted the helpful concierge service and the good amenities, such as the pool. However, there were complaints about the breakfast quality and some room issues, like size and maintenance.
AI-Generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Cleanliness8.5 out of 10
Amenities7.5 out of 10
Room Size3.5 out of 10
Breakfast3 out of 10
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Score by provider

All reviews

6.0
Okay
Juan, Jul 2025
Pros (+) The pool and gym the drink prices
9.0
Wonderful
Martha, Jul 2025
Pros (+) Very good location.
Cons (-) You must pay to use their laundry and it is expensive. $16 dollars for 2 loads.
5.0
Fair
Alvarado, Jul 2025
Pros (+) The pool.
Cons (-) Staff is very rude Specialy the ones serving breakfast and the ones in the restaurant.
10
Wonderful
Marisa, Jul 2025
Pros (+) We loved the pool. Breakfast was good and the staff also so helpful. They have laundry, computers and access to a copy machine, game room, small store and a restaurant downstairs as well. The driver was also really pleasant and gave us local tips.
Cons (-) Having to reserve times for laundry/some of the washers/dryers didn’t work.
10
Wonderful
Victoria, Jun 2025
Pros (+) All staff excellent service and we want a hug shout out to our house keeper
Cons (-) Everything
10
Wonderful
Victoria, Jun 2025
Pros (+) Staff excellent service
Cons (-) Everything
10
Wonderful
Salma, Jun 2025
Pros (+) Near all your important locations for your stay in Juarez
Cons (-) Very, clean, with good amenities
10
Wonderful
Elsy, Jun 2025
Pros (+) Everyone is very nice
Cons (-) The restaurant! It takes too long for the food to arrive and when we received it it was cold.
10
Wonderful
Mariana, Jun 2025
Pros (+) Is so close to the consulado
Cons (-) Is a bit expensive
9.0
Wonderful
Leonardo, May 2025
Pros (+) It was close to the US consulate and offered printing service inside the lobby incase I needed to print extra documents.
Cons (-) The beds could be more comfortable. Also, as much as I enjoyed the DJ on weekends by the poolside. I think the rooms facing the pool side should have sound proof windows to avoid the noise since the DJ goes from like noon until 8pm at night and after a while it gives you a headache if you just want to relax and take a nap in your room.

Amenities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Free airport shuttle
  • Shuttle service (free)

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.