Hotel Medina Del Lago
4 stars
9.0
Wonderful
(178)
4 stars
Updating price...

Hotel Medina Del Lago

4 stars
Gualabi, Colinas de San Pablo Lote 25A, Otavalo
9.0
Wonderful
178 reviews
Updating price...

Overview

Rating
Family-friendly hotel with free breakfast and a health club An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other Expedia Group
Family-friendly hotel with free breakfast and a health club An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and spa services. Medina del Lago offers 15 accommodations with safes and hair dryers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This San Pablo del Lago hotel provides complimentary wireless Internet access. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a health club. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.0
Wonderful
Based on 178 verified guest reviews

Available rates

Sun 5/18
Mon 5/19

The neighborhood

Gualabi, Colinas de San Pablo Lote 25A, Otavalo

Reviews

9.0
Wonderful
178 verified ratings
Wonderful
135
Very good
24
Good
8
Okay
1
Fair
6
Mediocre
0
Poor
4

Summary of reviews

Guests say
Guests appreciate the stunning location and views of the hotel, along with the friendly and helpful staff. Cleanliness and comfort are also highlighted positively. However, many guests feel that the breakfast options are limited and the value for money is lacking, particularly regarding the food quality and pricing.
AI-Generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Cleanliness9 out of 10
Bed Comfort3 out of 10
Value for Price2.5 out of 10
Breakfast2 out of 10
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All reviews

10
Wonderful
Lesley, Jul 2024
Pros (+) Amazing service and view.. Wonderful staff. Nice breakfast. Morning hike and evening bonfire were great activities. The hotel is quite away up a long hill so you would need a taxi into town. Great indoor pool and sauna. Perfect for a romantic and / or relaxing getaway.
Cons (-) Everything was excellent. Wifi access was spotty in some places, but staff were working on that. Wifi 9nnthe room was good. A small refrigerator and safe would be the only things missing, although we found we did not need them.
10
Wonderful
Ivan, Jun 2024
Pros (+) The food was extraordinary! They have some unique dishes made from local products that you won't find anywhere else. The staff is kind and very helpful. The room has a wonderful view of the lake and the town, specially at night.
Cons (-) The road to access to the hotel was a little tricky for my motorcycle, but if you go there by car, there should not be a problem.
10
Wonderful
Alex, Mar 2024
Pros (+) Amazing place... it was a very good surprise to find something like this, far from noise and contamination, and at the same time close to the city. The comfort and cleanness of the overall installations is well noted. The shower very modern and spacious for a relaxing time... Finally, the Staff is extremely respectful and polite... exceptional personnel!
8.0
Very good
Patricia, Sep 2023
Pros (+) The view. It has a great view to San Pablo lake.
Cons (-) There was a lot of noise in the nearest room during the whole night of my stay. Breakfast was not what I expected.
10
Wonderful
Roberto, Jul 2023
Pros (+) Location, view and service.
Cons (-) No safe deposit box
9.0
Wonderful
Joshua, May 2023
Pros (+) Breakfast was great.
Cons (-) The road getting up to the hotel is already a bit precarious, with the extra roadwork we had to drive the long way around to the hotel. At times I thought our 2-wheel drive vehicle would not make it. They are fixing the road though, so the future hints at improvement.
10
Wonderful
María, Apr 2023
Pros (+) We enjoyed especially the food. It was really delicious. We stayed there for lunch and breakfasts. Both were amazing. The view is wonderful and staff is very dedicated to guests with good mood.
Cons (-) We requested with many hours in advance for massage and we were told even though it was many hours before that the the therapist was not available. Very disappointing because it is one of the amenities in its advertising
2.0
Poor
Adrian, Sep 2022
Pros (+) food was very bad. The staff was kind. Will not comeback.
Cons (-) how can the hotel accept a private event from lunch until almost midnight? Noisy, ridiculous. unacceptable!
7.0
Good
David, Jan 2022
Pros (+) The breakfast was mediocre for the price. Waffles were hard, egg options were very limited and there was little variation available.
Cons (-) The food was not up to par for a hotel of that stye and price.
8.0
Very good
Anonymous, Oct 2021
Pros (+) The space, the views
Cons (-) It was too expensive and should have a different cost when its not completed an entire day staying

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business center

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.