Hotel Luze El Toro
4 stars
9.1
Wonderful
(3052)
4 stars
Updating price...

Hotel Luze El Toro

4 stars
Carretera De Guipozcoa, Km 5, 31195 Berrioplano
9.1
Wonderful
3052 reviews
Updating price...

Overview

Hotel in Berrioplano with a full-service spa and a fitness center Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/loungExpedia Group
Hotel in Berrioplano with a full-service spa and a fitness center Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is not available. Hotel Luze El Toro offers 62 air-conditioned accommodations with minibars and safes. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Berrioplano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Recreational amenities at the hotel include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
9.1
Wonderful rating
Based on 3052 verified guest reviews

Available rates

Thu 6/5
Fri 6/6

The neighborhood

Carretera De Guipozcoa, Km 5, 31195 Berrioplano

Reviews

9.1
Wonderful
3052 verified ratings
Wonderful
2244
Very good
478
Good
206
Okay
60
Fair
33
Mediocre
17
Poor
14

Summary of reviews

Guests say
Guests appreciated the cleanliness and service at the hotel, highlighting the friendly staff and good restaurant options. However, there were complaints regarding air conditioning issues, room assignments, and noise levels during events. Overall, the hotel offers a pleasant experience with some areas needing improvement.
AI-Generated from customer reviews
Service9.5 out of 10
Cleanliness9 out of 10
Restaurant8.5 out of 10
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All reviews

9.0
Wonderful
Fiona, Jun 2025
Pros (+) Lovely hotel and friendly staff. Room was small but comfortable. Our room had a small bar fridge and had 2 free water bottles and tea. Beds were comfortable. Very quiete being next to a main road and only 15 mins into Pamplona, so position was great!! Easy parking in front carpark.
Cons (-) Shower was mouldy. Room has tea cups and saucers for hot drinks but they only supply a stick to stir - no teaspoons!
10
Wonderful
Susan, Jun 2025
Pros (+) Very old but well maintained and super chic. Really looked after my dog with treats and even provided a bed for him!
8.0
Very good
Dcb, May 2025
Pros (+) Staff were very nice and accommodating. The staff were kind to our pets and provided bedding in the room.
Cons (-) Rooms were tired. We had no view except for a roof full of cigarette buts. Breakfast was just ok. Hot food was cold.
10
Wonderful
Steve, May 2025
Pros (+) Always great. Staff really helpful, food great and they love the dogs
Cons (-) Nothing
10
Wonderful
Brookes, May 2025
Pros (+) Clean, friendly, big car park, attentive friendly staff. Great food, awesome breakfast.
Cons (-) Nothing
3.0
Poor
Gaetano, May 2025
Pros (+) Nice building but the inside did not match the interior
Cons (-) Supposed to be dog friendly but really dogs aren’t really allowed anywhere but the hallway and the rooms There was an extra charge for dogs and to use the sauna which was ridiculous
10
Wonderful
Virginia, May 2025
Pros (+) This Hotel is perfectly placed for a stop over on a drive through France on the Spain Border to continue the following day to the Costa Brava . We have been doing this trip twice yearly with our 2 dogs for the last 3 years
Cons (-) Nothing
8.0
Very good
Matthew, May 2025
Pros (+) The beds and linen were soooooo comfy. The hotel is very stylish The staff were really friendly and helpful
Cons (-) The room was generally clean, but the bathroom toilet had not been flushed and the soap bar was opened with the wrapper left out. Didn’t really put me off the general excellent cleanliness otherwise. The only other thing that didn’t help was the neighbouring room was a family with multiple rooms, so there was a fair amount of door knocking and corridor conversations😔
7.0
Good
Kevin, May 2025
Pros (+) Rooms and bed were comfortable and spacious. Free on-site parking. Excellent breakfast. Kettle in the room was a bonus.
Cons (-) After travelling all day, we arrived looking forward to a restful evening and a hot shower. Unfortunately there was no hot water in our room. We were offered another room with the same result. The management were sympathetic but could offer no solution. The following morning we had our shower. It would appear the hotel had run out of hot water by 7pm. Totally unacceptable for a hotel. Very disappo...
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10
Wonderful
Glenn, May 2025
Pros (+) Appearance of Hotel, cleanliness, friendliness of staff, choice and quality of food.
Cons (-) Nothing.

Amenities

  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business center
  • Wi-Fi available in all areas

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
License numberUH000601