Hotel Luze El Toro
4 stars
9.1
Wonderful
(3026)
4 stars
Updating price...

Hotel Luze El Toro

4 stars
Carretera De Guipozcoa, Km 5, 31195 Berrioplano
9.1
Wonderful
3026 reviews
Updating price...

Overview

Rating
Hotel in Berrioplano with a full-service spa and a fitness center Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/loungExpedia Group
Hotel in Berrioplano with a full-service spa and a fitness center Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is not available. Hotel Luze El Toro offers 62 air-conditioned accommodations with minibars and safes. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Berrioplano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Recreational amenities at the hotel include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.1
Wonderful
Based on 3026 verified guest reviews

Available rates

mié. 5/21
jue. 5/22

The neighborhood

Carretera De Guipozcoa, Km 5, 31195 Berrioplano

Reviews

9.1
Wonderful
3026 verified ratings
Wonderful
2226
Very good
470
Good
206
Okay
60
Fair
33
Mediocre
17
Poor
14

Summary of reviews

Guests say
Guests appreciated the cleanliness and service at the hotel, highlighting the friendly staff and good restaurant options. However, there were complaints regarding air conditioning issues, room assignments, and noise levels during events. Overall, the hotel offers a pleasant experience with some areas needing improvement.
AI-Generated from customer reviews
Service9.5 out of 10
Cleanliness9 out of 10
Restaurant8.5 out of 10
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All reviews

3.0
Poor
Gaetano, May 2025
Pros (+) Nice building but the inside did not match the interior
Cons (-) Supposed to be dog friendly but really dogs aren’t really allowed anywhere but the hallway and the rooms There was an extra charge for dogs and to use the sauna which was ridiculous
10
Wonderful
Virginia, May 2025
Pros (+) This Hotel is perfectly placed for a stop over on a drive through France on the Spain Border to continue the following day to the Costa Brava . We have been doing this trip twice yearly with our 2 dogs for the last 3 years
Cons (-) Nothing
8.0
Very good
Matthew, May 2025
Pros (+) The beds and linen were soooooo comfy. The hotel is very stylish The staff were really friendly and helpful
Cons (-) The room was generally clean, but the bathroom toilet had not been flushed and the soap bar was opened with the wrapper left out. Didn’t really put me off the general excellent cleanliness otherwise. The only other thing that didn’t help was the neighbouring room was a family with multiple rooms, so there was a fair amount of door knocking and corridor conversations😔
7.0
Good
Kevin, May 2025
Pros (+) Rooms and bed were comfortable and spacious. Free on-site parking. Excellent breakfast. Kettle in the room was a bonus.
Cons (-) After travelling all day, we arrived looking forward to a restful evening and a hot shower. Unfortunately there was no hot water in our room. We were offered another room with the same result. The management were sympathetic but could offer no solution. The following morning we had our shower. It would appear the hotel had run out of hot water by 7pm. Totally unacceptable for a hotel. Very disappo...
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10
Wonderful
Glenn, May 2025
Pros (+) Appearance of Hotel, cleanliness, friendliness of staff, choice and quality of food.
Cons (-) Nothing.
10
Wonderful
Barnes, May 2025
Pros (+) Beautiful location and a fantastic property. Exceptionally friendly staff made us and our two dogs very welcome. They even provided us with a separate small dining area for us and our two dogs.
Cons (-) Minor criticism but the property had a Porsche Destination charger for Electric charging (type 2 connector) but it seems that the staff had managed to arrange for their cars to always be on charge.
10
Wonderful
Valerie, May 2025
Pros (+) Dog friendly , very tolerant & understanding of travellers with their dogs. Clean & atmospheric old building. Restaurant , food was. a sic but good value. Breakfast was excellent; something for all tastes.
Cons (-) Dog section in garden could be larger.
10
Wonderful
Ciara, May 2025
Pros (+) The staff everywhere is so incredibly friendly, really outstanding staff, thank you!
9.0
Wonderful
Wood, May 2025
Pros (+) Location was excellent, catered well for our dogs, staff were amazing and friendly
Cons (-) Room was a bit tired, no pods for coffee but provided when asked
9.0
Wonderful
Chris, May 2025
Pros (+) The staff were outstanding. They could not have been more welcoming, or more helpful. As a dog owner, the addition of a mini-restaurant to allow dog-owners to eat with their dogs nearby, was a real winner. Quirky decor sets it apart from most modern-style hotels.
Cons (-) The radiator in our room was difficult to access and was turned on . No lifts makes access to rooms harder; especially for us old folk.

Amenities

  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business center
  • Wi-Fi available in all areas

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
License numberUH000601