All reviews
location cleanliness helpful staff
some problems with air conditioner turning off at night and room becoming too warm
Very stylish
Bar closed early .
Centrally located, but not the most trendy part, the hotel is perfectly okay buy not a cracking deal, no real lobby, the bar is somewhat sad, the atmosphere quite old/conservative. You can probably do better for the price in Berlin.
Had a good stay - location is everything for me so it ticked that box as it’s very central. Not the hotel’s fault but there’s some very heavy construction right next door which starts at around 6am and the room literally shook. As a light sleeper this wasn’t great.
Friendly helpful staff, fantastic location, comfortable and clean, appreciated that the staff spoke English.
The reception staff were very friendly especially the lady who checked us in and out. A credit to the hotel. Also the lady who served us lunch was excellent.
The Bar Man, he was rude and condescending. We actually stopped going to the bar as he made us feel very uncomfortable. He made the worst margarita I have ever had. Clearly, only knew how to make the signature cocktails. Also a rude comment was made about myself and my daughter in German between him and a male customer, disgraceful.
Sumptuous hotel, wonderful staff and a lovely outlook on to the Square
Comfortable rooms, very nice bathrooms and great design with an excellent location. Staff are very accommodating and happy to help you. Nice touch to have champagne at checkin.
Breakfast was very good, but quite expensive at EUR 38 per adult or EUR 29 per adult at check-in
The hotel staff is very friendly. breakfast is good. Bed is good.
The light on the coffee machine bar in the room is flashing. The solution is to turn off the total power and restart. and the shower water temperature is unstable.
All the facilities were in very good condition.
There is not a lobby bar