All reviews
I love the location of the hotel: central and easily accessible to everything.
No negative comments.
The staff were helpful and service was fine.
Our room faced the main road and road noise affected our ability to sleep.
Hotel staff were very friendly, helped us with alot of things like tours and even gave us a breakfast box for early morning trips. Hotel is very clean with a really good restaurant which is very convenient if you don't want to head out. Location is about 15 mins walk from the main square although it is quite uphill.
Air con wasn't very good in our room in particular but didn't complain because cusco wasn't really hot. The mini bar made alot of noise so we ended up unplugging it to sleep.
- Good room, comfortable bed - Attentive and helpful staff - Excellent breakfast and variety of choice - Location is close to the train/bus station
- Busy traffic/intersection nearby
We had a lovely time staying at Jose Antonio Cusco, staff is really friendly and accomodating.
Well appointed hotel. Great staff Welcome drink on arrival and looked after bags whilst we travelled elsewhere for a couple of days. A good location close to Wanchaq bus station ( for trips to Machu Picchu) and a short stroll into town centre. Recommended
Provide some milk for making tea in the room - don’t charge $10 for a small glass.
We had a friendly check-in process. The location and cleanliness of the hotel was good. Since the hotel is centrally located, we were able to travel comfortably. We needed a computer and the hotel staff said we could use the common area computer in the back. The staff was very helpful. The area around the hotel wasn't too alarming in terms of security since hotel security was waiting outside the h...
Our own internet did not work in the room. Although the hotel had internet on the first day, the internet was not available on the second day and it was not fixed. Our own internet did not work in the room. Although the hotel had internet on the first day, the internet was not available on the second day and it was not fixed.Read more
We wanted a hotell close to the train station. This was a great place. Great staff.
Nothing, it was perfect.
The bed is comfortable and the room has enough space. The hamburger is also good quality in the restaurant. Close to the airport
The pool is under renovation. The breakfast has a lot of option but very low quality. Also the bathtubs cannot be used because it is leaking water.
The staff were exceptional in helping us with altitude sickness. They provided free oxygen treatment for 5 minutes whenever we needed it. When it was no longer effective, they arranged for an on-site physician visit. She was crucial in resolving the altitude sickness thru 6 hours of oxygen therapy (she offered meds and diagnostic testing also, but we declined). Having a good restaurant on site was...
The language barrier, however, the staff's English was far better than my Spanish.Read more
