All reviews
The hotel comes as advertised, high class, great location, amazing rooms and decor.
The value is debatable, it's highly priced, including the breakfast. Also, there were some misunderstandings about my room which were cleared up, but could have been handled better.
The Hotel is beautiful. The rooms where big and spacious.
That I have been billed twice once by Booking.com and by the Hotel itself and still waiting to have this rectified
The location, room had vaulted ceilings with a huge chandelier and painting adorning the room. Beautiful balcony but no seating. Frette linens were comfortable
The single beds. The rooms, especially bathroom, need an update. The bathroom is super dated. For the price that shouldn’t be the case. Tub is hard to climb over to shower. Bathroom looked dingy. Bad lighting in bathroom. Repaint the bedroom. Clean the drapes. Put seating on balcony. Need more outlets. Room was hot. Need better HVAC.
Centrally located, sumptuous breakfast options, good restaurants and bar, good service overall
perfect from arrival to departure with every level of staff outstanding. Perfect location.
Excellent food and attentive staff
Nothing
Our stay at this hotel was simply fantastic. Every aspect of it exceeded our expectations, from the beautiful room to the generous and delicious breakfast buffet. The staff were exceptionally professional, always ready to help with a smile. The location, right in the heart of historic Vienna, made it easy to explore the city's main attractions on foot. We couldn’t have asked for a better experienc...
Nothing, everything was fantastic.Read more
Nearly all aspects I would rate as excellent...location. establishment, staff, facilities.
Only shortcoming was our room... comfort, size, furnishings excellent, but electrics needed attention; some short circuiting in switches and light bulbs replacing