All reviews
Remarkable architecture. To stay in a repurposed hacienda that was founded in 1529 is a very special experience. Perfectly manicured gardens, incredible vegetation and pool area. The size of our room and the view towards garden and pool area was very nice. Friendly staff, the bell boy was very knowledgeable and gave us a tour of the premises. He shared very valuable information about the history a...
No AC in our room and the ceiling fan was noisy. No hot water in the shower until we complained. The food in the restaurant is mediocre at best. Breakfast food is better than dinner. The road that leads to the hotel from the main highway is in bad shape full of large pot holes. I think some money should be allocated to make the access better. Maybe the city can help clean up the access road?Read more
We spent three wonderful days at the property. Pros: From Sunday to Wednesday, the property was not too busy, allowing us to truly relax. The large pool is amazing. Staff: Incredibly kind and attentive.
Cons: Depending on your room, you may or may not have air conditioning. Don't underestimate the heat in summer, especially at night. The internet is intermittent throughout the property; some spots have better signal than others .
The hotel is big and beautiful, the pool is clean, huge and deep in certain areas, perfect for adults. The hotel has precious, interesting and historical stuff and places.
My room smells bad, had a chemical smell.
architecture of the hotel is unique, very clean, staff is very helfpul and professional, parking available for car, security at entrance gate of the hotel. 'My kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1.80,, 2,20 and up to 3 m deep. Great service of food and drinks at the pool. Horse Ride possible within the Hotel Area at very good price.
Location
The rooms. The Hacienda is beautiful but I think the rooms need a little bit of maintenance.
There was a event with a lot of people, usually this place is very quiet but this time was noisy, that was not a problem but it was surprising due usually we take days off to rest in vista hermosa as we know it is always very quiet.
The place is very beautiful and surprisingly large. We had a standard room with plenty of space and our only "discomfort" was that the room was quite warm at night, other than that we were very happy with everything else!
The beautiful and historical hacienda with its varied gardens and architectural features. Delicious menu offerings at the restaurant.
The loud techno dance music playing at the swimming pool ruined the ambiance and beauty of the surroundings.
I love everything!!
Nothing
