Hotel Hacienda Ticum
4 stars
9.2
Wonderful
(295)
4 stars
Updating price...

Hotel Hacienda Ticum

4 stars
KM 1.5 Carretera Ekmul - Ruinas de Ake, 97470 Tixkokob, Yucatan
9.2
Wonderful
295 reviews
Updating price...

Overview

Rooms Make yourself at home in one of the 15 air-conditioned guestrooms. Rooms have private balconies or patios. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. AmeniViajes Exito Hotels
Rooms Make yourself at home in one of the 15 air-conditioned guestrooms. Rooms have private balconies or patios. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Amenities Pamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, a communal living room, and tour/ticket assistance. Business}, Other Amenities Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and free self parking is available onsite. Property Location Located in Tixkokob, Hotel Hacienda Ticum is within a 15-minute drive of Tixcocob Church and Tixkokob Central Park. This 4-star hotel is 22.3 mi (35.8 km) from U.S. Consulate Merida and 22.9 mi (36.8 km) from Plaza Altabrisa. Dining Satisfy your appetite for lunch or dinner at Hacienda Ticum, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee. Optional Charges Fee for cooked-to-order breakfast: approximately USD 8–10 per person Airport shuttle fee: USD 40 per vehicle (maximum occupancy 4) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:00 PM Checkin end at 10:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a first aid kit, and window guards This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed General instructions No elevators Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Individually-wrapped food options are available for dinner Individually-wrapped food options are available through room service Gap period enforced between guest stays - 72 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Professional property host/managerViajes Exito Hotels
9.2
Wonderful rating
Based on 295 verified guest reviews

Available rates

Fri 6/6
Sat 6/7

The neighborhood

KM 1.5 Carretera Ekmul - Ruinas de Ake, 97470 Tixkokob, Yucatan

Reviews

9.2
Wonderful
295 verified ratings
Wonderful
227
Very good
32
Good
21
Okay
8
Fair
5
Mediocre
1
Poor
1

Summary of reviews

Guests say
Guests loved the beautiful location and tranquil atmosphere of the hacienda, praising the excellent service and cleanliness. The breakfast options were also highlighted positively, although some guests mentioned issues with the restaurant and value for price. Overall, it was a relaxing experience with friendly staff and a charming environment.
AI-Generated from customer reviews
Service9.5 out of 10
Atmosphere9 out of 10
Location9 out of 10
Cleanliness8.5 out of 10
Breakfast8.5 out of 10
Value for Price3.5 out of 10
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All reviews

10
Wonderful
Maartje, Nov 2024
Pros (+) The most beautiful and peaceful place!! The staff was amazing and very friendly, gave us our time to relax while offering drinks everytime we sat at the pool. They made sure we had the most amazing space. We enjoyed the three (!) pools and the lovely room with hammock (!). The food and cocktails were very good as well. Would definitely stay here again, no doubt.
Cons (-) Nothing!
9.0
Wonderful
Sijbesma, May 2024
Pros (+) Very tranquil location. Clean rooms. Good breakfast and food. If you want to get to know true Mexican history and countryside...this is a good location to do so. Clean pools.
Cons (-) No comments here. It takes a nice trip through the Mexican countryside to get here but that is part of the adventure.
10
Wonderful
Craig, May 2024
Pros (+) Excellent food and attentive staff, beautiful pools, great drinks
Cons (-) No issues
10
Wonderful
Jerico, Oct 2023
Pros (+) Everyone & everything was perfection…. Pure bliss! The place is absolutely stunning, breakfast lunch and dinner outstanding. We couldn’t be happier…. We didn’t want to leave!
10
Wonderful
Samantha, Aug 2023
Pros (+) Excellent
7.0
Good
Ludovica, Aug 2023
Pros (+) Lovely hacienda in a beautiful garden with lovely staff.
Cons (-) N/A
9.0
Wonderful
Regina, Jul 2022
Pros (+) We were thrilled to be upgraded to one of the 5 traditional Mayan houses on the property. Spacious room, large and comfy bed. Big storage and bath areas. Very comfortable rooms! Rooms in the hacienda buildings also looked very spacious. Convenient location just 40 minutes from Mérida and an hour from Chichen Itza. Ake Mayan ruins just 8 minutes away. This is a place to have a rental car. Toured ar...
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10
Wonderful
Fernando, Jul 2022
Pros (+) Service and ambience
Cons (-) mosquitos
10
Wonderful
Simone, Jun 2022
Pros (+) everything!
7.0
Good
Jacqueline, Mar 2022
Pros (+) Breakfast could be improve

Amenities

  • Room service
  • Free Wi-Fi
  • Airport shuttle
  • Parking
  • Laundry service
  • Laundry facilities
  • Hairdryer
  • Babysitting or child care
  • 24hr front desk
  • Safe

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.