Hotel Hacienda Ticum
4 stars
9.2
Wonderful
(295)
4 stars
Updating price...

Hotel Hacienda Ticum

4 stars
KM 1.5 Carretera Ekmul - Ruinas de Ake, 97470 Tixkokob, Yucatan
9.2
Wonderful
295 reviews
Updating price...

Available rates

Sat 5/17
Sun 5/18

The neighborhood

KM 1.5 Carretera Ekmul - Ruinas de Ake, 97470 Tixkokob, Yucatan

Reviews

9.2
Wonderful
295 verified ratings
Wonderful
227
Very good
32
Good
21
Okay
8
Fair
5
Mediocre
1
Poor
1

Summary of reviews

Guests say
Guests loved the beautiful location and tranquil atmosphere of the hacienda, praising the excellent service and cleanliness. The breakfast options were also highlighted positively, although some guests mentioned issues with the restaurant and value for price. Overall, it was a relaxing experience with friendly staff and a charming environment.
AI-Generated from customer reviews
Service9.5 out of 10
Atmosphere9 out of 10
Location9 out of 10
Cleanliness8.5 out of 10
Breakfast8.5 out of 10
Value for Price3.5 out of 10
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Score by provider

All reviews

10
Wonderful
Maartje, Nov 2024
Pros (+) The most beautiful and peaceful place!! The staff was amazing and very friendly, gave us our time to relax while offering drinks everytime we sat at the pool. They made sure we had the most amazing space. We enjoyed the three (!) pools and the lovely room with hammock (!). The food and cocktails were very good as well. Would definitely stay here again, no doubt.
Cons (-) Nothing!
9.0
Wonderful
Sijbesma, May 2024
Pros (+) Very tranquil location. Clean rooms. Good breakfast and food. If you want to get to know true Mexican history and countryside...this is a good location to do so. Clean pools.
Cons (-) No comments here. It takes a nice trip through the Mexican countryside to get here but that is part of the adventure.
10
Wonderful
Craig, May 2024
Pros (+) Excellent food and attentive staff, beautiful pools, great drinks
Cons (-) No issues
10
Wonderful
Jerico, Oct 2023
Pros (+) Everyone & everything was perfection…. Pure bliss! The place is absolutely stunning, breakfast lunch and dinner outstanding. We couldn’t be happier…. We didn’t want to leave!
10
Wonderful
Samantha, Aug 2023
Pros (+) Excellent
7.0
Good
Ludovica, Aug 2023
Pros (+) Lovely hacienda in a beautiful garden with lovely staff.
Cons (-) N/A
9.0
Wonderful
Regina, Jul 2022
Pros (+) We were thrilled to be upgraded to one of the 5 traditional Mayan houses on the property. Spacious room, large and comfy bed. Big storage and bath areas. Very comfortable rooms! Rooms in the hacienda buildings also looked very spacious. Convenient location just 40 minutes from Mérida and an hour from Chichen Itza. Ake Mayan ruins just 8 minutes away. This is a place to have a rental car. Toured ar...
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10
Wonderful
Fernando, Jul 2022
Pros (+) Service and ambience
Cons (-) mosquitos
10
Wonderful
Simone, Jun 2022
Pros (+) everything!
7.0
Good
Jacqueline, Mar 2022
Pros (+) Breakfast could be improve

Amenities

  • Room service
  • Free Wi-Fi
  • Airport shuttle
  • Parking
  • Laundry service
  • Laundry facilities
  • Hairdryer
  • Babysitting or child care
  • 24hr front desk
  • Safe

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.