All reviews
Excellent location, full value for money, courteous staff
There is no selection of food. The food does not suit the European American tourist.
The check-in process was very fast. It’s extremely close to the subway station (Higashi-Ginza Station, Exits 3 and 4). There are 7-Eleven and Lawson convenience stores right downstairs, making it easy to grab anything you need. The interior is very elegant, with bath salts and free trial samples of Sekkisei skincare products. The room is spacious enough to easily fit two suitcases, and they even p...
Although it was a standard room, the natural lighting was quite poor. If you open the curtains, you might end up face-to-face with people in the building across from you, which is a bit awkward—so I ended up keeping the curtains closed.Read more
The food was marginal Expensive for the room Loud cars all night
Great location, large comfortable room. Great amenities
Beautiful hotel room. Everything worked perfect perfectly. Luxury amenities
We were given a room with a poor view in the back of other buildings and HVAC equipment. But we did not bother to ask for a different view or to pay for a better one. Despite that we loved our Room
This hotel was beautiful and perfectly located for shopping and exploring the city. The corner Bach room had a fantastic view, and the amenities were top notch. I am definitely staying here again whenever I visit Tokyo.
Everything was excellent.
This was our second time staying at Hotel GrandBach and we absolutely loved it! It is in the perfect location in Ginza, right by both the Higashi-Ginza and Ginza metro stations so you have access to the majority of metro lines. Perfect walking distance to great shopping, restaurants, and bars within Ginza as well. The room was very comfortable (on the smaller side but to be expected for Tokyo), an...
We asked the concierge one evening for sushi recommendations within the area and felt like the recommendations were a little lackluster. Considering it's very easy to search for restaurant recommendations on Google/TikTok/etc. we were hoping that the concierge could provide us with a recommendation on her personal favorites within the neighborhood but we were guided to a sushi restaurant that wasn...Read more
Premium location! Walking distance to shops, restaurants, and attractions. The hotel staff were pleasant, helpful, and exceeded extraordinary service levels!
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The hotel was central to all our activities and the staff was welcoming.
There was an issue with the air conditioning and it seemed to shut off as soon as we left the room even though the thermostat was set to cool at a certain temperature. Also, the windows are not sound proof so if your room is on the street side you will hear the traffic even if you’re on a higher floor.