All reviews
Amazing history and from the time we stepped onto property we would treated with the utmost respect.
The location of the hotel was close to dining and entertainment opportunities and the staff was wonderful, helpful and polite.
There was come confusion with checking in our car and calling it back.
The hotel is fantastic and the people were great
The iron had a spur in it and my wife's new $50 shirt was ruined
The room was great, the bed was the most comfortable bed we have ever slept on and the pillows were perfect too. Was within walking distance to the places we wanted to go. The toiletries smelled great and didn't dry out our hair or skin. The speakeasy was a great surprise.
Booking.com said our room would be $151 but it wasn't, it was $190. We would not have booked for that price. The host couldn't find our reservation at first and then when he finally did his demeanor changed. He became short with us. There was a wedding there so we couldn't really enjoy our time at the bar, the wedding guests were already drunk and being very loud we had 1 drink and left. The showe...Read more
The hotel was gorgeous, and the rooms were great. The beds were very comfortable. The staff was very accommodating and immediately moved us to a new room when we had an issue with our shower leaking.
HobNob was a restaurant inside the hotel. The food was not good. We ate breakfast and dessert, and it was all bad and very overpriced.
Employee TANEESHA M., was wonderful! She made us feel very welcome and stayed in touch to make certain we were having a fantastic stay. Taneesha helped my boyfriend Kevin with havIng a beautiful bouquet of red roses, a bottle of champagne, and candy awaiting us in our room when we checked in! The hotel is very fortunate to have such a dedicated employee!
No microwave in the room. Too few toiletries - bottles were tiny and only one of each even though there were two of us in the room!
Near the event we attended. Hadn’t stayed here since the renovations. Well done.
The hotel is beautiful! The bars and restaurants are gorgeous, but EXTREMELY pricey.
The rooms are fairly average and were not as nice as expected. The toilet clogged with normal use. The hotel does not offer a pool or gym and they charge $7 for a bottle of water in your room. I was not impressed by anything outside of the architecture.
We didn't eat there. But they have a bar and restaurant which serves all meals. Bed was very comfortable as was the rest of the room The room is huge, which we loved
Early check in, I wish the shower had a handheld option as well
Gorgeous old hotel in downtown Des Moine beautifully decorated.
Valet parking, we opted to park around the corner for $10/night instead of $40 - very easy walk via skywalk back to hotel.
