All reviews
Very friendly and helpful staff, great location in the centre of Gramado, breakfast was good and varied. Coffee/ hot chocolate / drinks and snacks offered to guests upon arrival.
The bedroom was impregnated with a strong smell of room odorizer spray.
Location was excellent. Staff were happy, attentive and always wanting to make your stay enjoyable. The entrance lounge is beautifully decorated, comfortable and styled well, with 24 hrs hot coffee/hot chocolate/cold drink self serve with something to eat with it.
The Cafe Colonial breakfast buffet lacked quality for being in Gramado. Fruit, cheeses, deli meats, jams and breads were ok. A good variety of cakes were offered with 2/5 being fresh but the rest were lacking moisture (dry and crumbly like they had been frozen). The pastries were not good- (dry, stale, cold). The coffee at breakfast could have been better for Gramado. No gluten free bread. I was d...Read more
Excelent staff, very helpful indicating activities and helping with issues in general. Excelent location. Pretty close to best restaurants, stores and easy Uber access. Excelent breakfast. Lot's of food options and great staff.
I think the room was a bit small to fit in a family. Lack of a more spacious wardrobe and drawers. The bathroom could have more water pressure and also lacked space for leaving bathroom items. The sheets could also be softer.
excelente
the room is a little small.
Extra small room for the price that we paid. I guess the hotel was too expensive for what it was offering.
location and cordiality
need a heat to dry wet clothes
