All reviews
We liked the location and the rooftop
I was expecting a wonderful breakfast, but it turned out to be just okay.
The best hotel in Rio, Rooftop gives a unique view of Ipanema and the rooms have an excentric vibe. we absolutely loved it. Breakfast has some improvements but thats not why you book the Fasano. Restaurant downstairs also recommendable.
Breakfast was a bit basic.
Excellent location. Nice ocean view. Rooftop is great!
Staff ( most of them) at the restaurants and the porters could not speak english or any other language other than Spanish, so whatever we wanted they could not understand and communicate with us. The room is in need of modernisation. Cleanliness of the room was not excellent and in particular the towels very old and used. Bedding not excellent either. The TV remote control would not work. The hote...Read more
The view from the balcony was fantastic! The restaurant offered great service.
The pillows were not great so I did not have the best nights sleep. The hotel didn’t smell great during my stay, it didn’t have a fresh scent. Last time I stayed showered gel was provided, this time there was none. Seems to be Fasano own brand of soap and shampoo provided which also didn’t smell great at all. Little details that I previously enjoyed were missing, the overall service was not top no...Read more
Great terrace with cool pool and amazing views. Outstanding concierge service. Excellent service all round, including beach.
Food service on terrace was very slow.
The location is unbeatable and the rooftop has a amazing view.
The hotel is quite disappointing. Very low ceiling, very dark, tiny elevators. There was some mold growing on the ceiling in the shower and behind the faucet. The housekeeping cart was left right in front of our room. Breakfast closing at 10:50AM when it is supposed to be 11AM. The front desk staff were very nice, friendly with perfect english, but i was surprised with the inability to speak few w...Read more
I really liked the interior of the hotel and the room with classic design pieces and Brazilian aesthetic. Also the sea/beach view from the room and the terrace are perfect to enjoy the vibe of the city. Impeccable room and laundry service and very friendly and helpful staff.
The breakfast buffet is good but I think could be improved. I personally like a good breakfast a la cart with wide choice when on holiday.
Top of the pops! The best risotto in the world and the most elegant interieur!
Great location on Ipanema. Congenial staff who went above and beyond to ensure satisfaction. Our neighbor kept playing very loud music in the middle of the night, and hotel mgmt came twice to resolve. For our inconvenience, hotel offered two complimentary massages. Hotel restaurant had excellent food and service.
The location, the willingness of the staff to take care of everything you could think of , the facilities were delightful Certainly one of the finest hotels I’ve ever stayed in. The service was absolutely spectacular and I thoroughly enjoyed my stay and actually all I wanna do is come back.