Hotel Excelsior
5 stars
9.3
Wonderful
(1554)
5 stars
Updating price...

Hotel Excelsior

5 stars
Frana Supila 12, Dubrovnik 20000
9.3
Wonderful
1554 reviews
Updating price...

Overview

Luxury hotel on the beach, with indoor pool Catch some rays at the beach or spend the day relaxing at Hotel Excelsior's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Hotel Excelsior offers 158 accommodations with minibars aExpedia Group
Luxury hotel on the beach, with indoor pool Catch some rays at the beach or spend the day relaxing at Hotel Excelsior's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Hotel Excelsior offers 158 accommodations with minibars and safes. Each accommodation is individually furnished. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
9.3
Wonderful rating
Based on 1554 verified guest reviews

Available rates

Sat 6/7
Sun 6/8

The neighborhood

Frana Supila 12, Dubrovnik 20000

What's nearby

  • Banje Beach2 min walk
  • Dominican Monastery9 min walk
  • Dubrovnik Bell Tower10 min walk
  • Orlandov stup10 min walk
  • St. John's Fortress10 min walk
  • Luza ul.10 min walk
  • Revelin7 min walk
  • Vrata od Buže9 min walk
  • Palača Sponza10 min walk
  • Dubrovnik Synagogue10 min walk
  • Palača Grada Dubrovnika10 min walk
  • Crkva sv. Vlaha10 min walk

Reviews

9.3
Wonderful
1554 verified ratings
Wonderful
1217
Very good
164
Good
88
Okay
36
Fair
22
Mediocre
10
Poor
17

Summary of reviews

Guests say
Guests praised the hotel's excellent location and friendly service, highlighting stunning views and comfortable rooms. However, many expressed dissatisfaction with the breakfast quality and variety, suggesting it did not meet the expectations for a 5-star hotel. Overall, while the hotel has many positives, there is significant room for improvement in the dining experience.
AI-Generated from customer reviews
Location10 out of 10
Service9 out of 10
Breakfast2 out of 10
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Score by provider

All reviews

5.0
Fair
Grzegorz, May 2025
Pros (+) Location is great. Overall friendly staff.
Cons (-) Small, dark room - way worse than the one in the picture. We couldn’t tell the weather by looking out the window. Unbelievable to be in a room like this for 600EUR/night. Staff did not offer any replacement, only upgrade for another 500EUR/night. Our anniversary trip was great… except for the hotel. Breakfast - no freshly squeezed juice, staff serves drip house coffee as „americano”, waffles and p...
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2.0
Poor
Diane, May 2025
Pros (+) Breakfast Buffet
Cons (-) Lots - the room was located right across from a janitor closet and he was hacking constantly - which we could hear loudly in the room. Further, the room doesn't have good insultation so we heard the cleaning staff, other guests, etc. Also, the gym was bad
10
Wonderful
Graham, May 2025
Pros (+) Great location, lovely room with a stunning view and really helpful and attentive staff
Cons (-) Nothing
9.0
Wonderful
Courtney, May 2025
Pros (+) Location and view was fantastic. Breakfast was excellent and the staff worked hard to please.
Cons (-) The spa services were disappointing and the prices for dinner were a bit high considering all of the food restaurants in the area.
10
Wonderful
Paul, Apr 2025
Pros (+) Beautiful location and superbly clean. Food was excellent , staff were friendly and helpful
Cons (-) Nothing
9.0
Wonderful
Fiona, Apr 2025
Pros (+) View from hotel to old town is spectacular. Breakfast was great
Cons (-) Coffee at breakfast could be much better, but i think that's a general thing in croatia.
9.0
Wonderful
Jeremy, Apr 2025
Pros (+) Wonderful location, a short 10 min walk to Old Town! The main floor with the lounge and restaurants is quite comfortable and beautiful. Service was quick and front desk made an effort (despite some things to note in the room). NaturaBisse amenities worked wonders for skin
Cons (-) Our room was in the older section of the hotel, so the plumbing is older and can smell stale. Front desk made an effort
10
Wonderful
Victor, Apr 2025
Pros (+) The facilities are amazing People are very nice
7.0
Good
Lesley, Apr 2025
Pros (+) The location was great, facilities were very good. Cocktails were amazing
Cons (-) Food was poor for a 5 star hotel. Evening meal was OK, average really, not what you would expect in a 5 star hotel. Breakfast was not very good, sent hot water for tea back 3 mornings as it was Luke warm and sent my soft boiled egg back one morning as it wasn't cooked?! Rooms were too hot, air conditioning not on out of season and staff said there were no fans available. Bed was that awful memory ...
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10
Wonderful
Camilla, Apr 2025
Pros (+) Great location, not so close to the busiest part of the city, but perfectly walkable to every main attraction. Room with good size for a couple, great view to the ocean, and good amenities. The breakfast was very good, with many options, and the pool area was great I would definitely stay again.

Amenities

  • Private beach
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.