Hotel Emerald Waters Classy
4 stars
9.2
Wonderful
(2621)
4 stars
Updating price...

Hotel Emerald Waters Classy

4 stars
27-29 Gia Ngu Street, Hanoi 10000
9.2
Wonderful
2621 reviews
Updating price...

Overview

Hotel Emerald Waters Classy provides chic and modern rooms with free WiFi in Hanoi. Featuring a 24-hour front desk, the hotel has its own restaurant, tour desk and spa for guests to relax. The hotel is 300 metres from Ngoc Son Temple, 500 metres fromBooking.com
Hotel Emerald Waters Classy provides chic and modern rooms with free WiFi in Hanoi. Featuring a 24-hour front desk, the hotel has its own restaurant, tour desk and spa for guests to relax. The hotel is 300 metres from Ngoc Son Temple, 500 metres from Old City Gate and Hoan Kiem Lake. Noi Bai International Airport is 21 km away. Each room has a flat-screen cable TV, safe, electric kettle and minibar. Private bathroom comes with a shower, hairdryer and free toiletries. At Hotel Emerald Waters Classy, guests have access to a garden and terrace. Other facilities include a shared lounge and a ticket service.Booking.com
9.2
Wonderful rating
Based on 2621 verified guest reviews

Available rates

Sun 5/25
Mon 5/26

The neighborhood - Hoan Kiem

27-29 Gia Ngu Street, Hanoi 10000

What's nearby

  • Kim Ngan Temple0.06 mi
  • Thang Long Water Puppet Theatre0.1 mi
  • Hang Bac Temple0.11 mi
  • Ta Hien Street0.14 mi
  • Jade Mountain Temple0.16 mi
  • Bach Ma Temple0.21 mi
  • Thang Long Ca Tru Theatre0.08 mi
  • Hanoi Ancient House0.11 mi
  • Night Market0.12 mi
  • Ba Kieu Temple0.14 mi
  • Hang Gai Street0.2 mi
  • Dinh Co Vu0.21 mi

Reviews

9.2
Wonderful
2621 verified ratings
Wonderful
2080
Very good
357
Good
118
Okay
34
Fair
18
Mediocre
8
Poor
6

Summary of reviews

Guests say
Guests generally appreciated the hotel's great location, friendly and helpful staff, and the cleanliness of the rooms. However, some mentioned issues with room size and noise levels. Overall, it seems to be a solid choice for travelers looking for good service and comfort at a reasonable price.
AI-Generated from customer reviews
Service10 out of 10
Location9.5 out of 10
Cleanliness9 out of 10
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10
Wonderful
Monika, May 2025
Pros (+) Small boutique hotel in Hanoi old quarter. Met all our needs. Perfect location, surrounded by key tourist points. We stayed in 6 different places in Vietnam and this was a favourite both for us and our kids. We stayed there already 2 times (only because they were fully booked on the 3rd occasion...). We used connecting rooms for a family stay. Very tasty breakfasts. Small place with outstanding st...
Cons (-) Everything was great. Connecting rooms we were staying in didn't have a window on the street only on the inside of the building, but it wasn't a problem in the end.
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9.0
Wonderful
Areez, May 2025
Pros (+) The entire staff was really great. Special shout out to Jennie and Lucas - who were just awesome. Super helpful. In fact, Jennie was helpful even after we checked out of the hotel and during the remainder of our stay in Vietnam.
Cons (-) zero complaints
6.0
Okay
Uv, May 2025
Pros (+) location is brilliant. staff is quite helpful and very knowledgable of the surrounds. Breakfast served in basment was nice. a Room had a window which is amazing in Hanoi and they upgraded us for free to a room with a window
Cons (-) breakfast, while plenty, lacked protein. Room had a window which is amazing in Hanoi and they upgraded us for free to a room with a window
10
Wonderful
Csaba, May 2025
Pros (+) Nice rooms, very nice and helpfull reception. They helped us organize the airport transfer, they had given a plan for a walk tour into the city, because we had only one evening in Hanoi. They also offer a higher room as booked. Very good value-price ratio. Breakfast is very good. Additonally the hotel has a very good location, right in the center.
10
Wonderful
Stephen, May 2025
Pros (+) Great value for money accommodation nestled in amongst the chaos of Hanoi's old quarter. Location couldn't be any more central for walking access to all of the nearby hot spots. Staff were incredibly friendly, helpful and generous with their time. Always with a friendly smile and greeting when you return home after a long day walking the streets.
10
Wonderful
Alexandre, May 2025
Pros (+) I had a relaxing 3 nights at the hotel! One of the best quality/price I’ve stayed in Hanoi so far! The staff is very helpful and welcoming, Julia kindly helped me to make my itinerary to visit Hanoi. Overall I recommend!
8.0
Very good
Pierre, May 2025
Pros (+) Jenny the staff member there is awesome. Room basic and smallish. But only for sleeping so good. Bed comfortable
9.0
Wonderful
George, May 2025
Pros (+) The staff were amazing - all extremely friendly and welcoming, they went above and beyond to make sure we felt at home and understood the city we were visiting.
9.0
Wonderful
恩佳, May 2025
Pros (+) The staff are friendly and willing to help. The manager, Justin provided us very useful information on where to go and what to eat. Also, he helped us make a reservation for a restaurant. The breakfast is great.
Cons (-) We were changed to a type of room different from what we booked online. The room is less spacious, but the hotel also reduced the price. So we feel OK about it, just to share the information.
9.0
Wonderful
恩佳, May 2025
Pros (+) The staff are super friendly and enthusiastic. The breakfast is great!

Amenities

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.