All reviews
I recently stayed at Hotel El Zarzo and had an exceptional experience thanks to the outstanding service of Alexander at the reception desk. I wasn’t feeling well during my stay, and Alexander went above and beyond to help—he arranged for a doctor to see me in my room within just 20 minutes. His professionalism, politeness, and efficiency were truly impressive. He was not only kind and attentive bu...
I was able to hear some of music from the nightclub close by.Read more
The hotel was nice and clean, the room are comfortable, but a very small closet to hung your clothes.
The restaurant has a roof bar, and the weekend has live músic until 2:00am, very loud, the noise in the room was unbearble, We called several times to the front desk to request to Stop or lower the Músic but they did not help us. Impossible to Sleep, rest or even to watch a movie.
El Zarzo is absolutely beautiful—clean, modern, and welcoming. The staff was friendly from the moment we arrived, and the lobby smelled amazing. The rooftop is breathtaking, and breakfast there was delicious. We stayed in the deluxe suite and the bathroom was stunning. Dinner at Cocina 33 was a highlight—excellent food and outstanding service. The only downside was the noise at night—loud music fr...Read more
Rooms, friendly staff, service and Location
While rooms were designer style, some extra small add-in’s (hooks, shelves) would have made stay more organized, especially for 2 persons in standard king room. Unfortunately, loud construction just adjacent to hotel property was very noisy. Also description should include that hotel is located in busy and lively part of Poblado neighbourhood, with loud music.
Great location, good breakfast options, very comfortable beds, attentive staff
Amazing hotel! Great location and really nice staff! Highly recommended :)
Beautiful, modern hotel, with comfortable, well-appointed rooms! Location is also great, in the heart of El Poblado, and the staff were very helpful.
These were not dealbreakers but I just wanted to note: (1) accessibility from the street may be a challenge, including for those with heavy luggage, because you need to go up a short flight of stairs. The front desk staff always helped us, though, which we appreciated. (2) The day we had breakfast there, there was only one server, which meant she was a bit overwhelmed with the volume of people. I ...Read more
Great hotel. Perfect location. Wonderful staff. Beautiful rooms. Awesome bar. Loved it.
Everything was perfect.
Nice staff. Comfy room. Cool bar. Good breakfast
Nada
