Hotel Dona Palace
4 stars
9.1
Wonderful
(3379)
4 stars
Updating price...

Hotel Dona Palace

4 stars
San Marco 391, 30124 Venice, Veneto
9.1
Wonderful
3379 reviews
Updating price...

Overview

Historic Venice hotel in Venice City Center with a 24-hour front desk A bar/lounge, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaningExpedia Group
Historic Venice hotel in Venice City Center with a 24-hour front desk A bar/lounge, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. Hotel Dona Palace offers 27 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
9.1
Wonderful rating
Based on 3379 verified guest reviews

Available rates

Sat 6/7
Sun 6/8

The neighborhood - San Marco

San Marco 391, 30124 Venice, Veneto

What's nearby

  • Basilica di San Marco1 min walk
  • St Mark's Clocktower1 min walk
  • Merceria2 min walk
  • Venice City Centre3 min walk
  • Negozio Olivetti3 min walk
  • Church of Santa Maria Formosa3 min walk
  • San Basso1 min walk
  • Campanile di San Marco2 min walk
  • St Mark's Campanile2 min walk
  • St. Mark's Square3 min walk
  • Ponte dei Sospiri3 min walk
  • Chiesa di San Zaccaria3 min walk

Reviews

9.1
Wonderful
3379 verified ratings
Wonderful
2369
Very good
573
Good
260
Okay
83
Fair
44
Mediocre
22
Poor
28

Summary of reviews

Guests say
Guests praised the hotel's fantastic location, excellent service, and cleanliness. Many enjoyed the breakfast and the helpful staff, making their stay enjoyable. However, some guests had issues with room amenities and maintenance, which affected their overall experience.
AI-Generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Cleanliness9 out of 10
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All reviews

10
Wonderful
Robert, May 2025
Pros (+) Location, Water dock, excellent breakfast, excellent staff, very clean, quiet night, felt safe
Cons (-) nothing
9.0
Wonderful
Anonymous, May 2025
Pros (+) The outside patio was not only lovely but it’s access for the water taxi drop off and pick up was rare and extremely convenient when arriving and leaving this hotel, especially with large luggage. The room was spacious and clean. The location was excellent being minutes in walking distance from restaurants, shopping, gondola scheduling, and landmarks. The complimentary breakfast was well done and ...
Cons (-) The room had a few electrical inconveniences but expected due to the buildings age.
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10
Wonderful
Eimear, May 2025
Pros (+) Firstly, the location is great. Right on the canal and close to everything. The hotel itself is boutique style, really comfortable, with very friendly and helpful staff, and spotlessly clean from head to toe. But our room was sublime; lots of space and shutters opening onto the terrace below and beside the canal. It was our son’s birthday and a complementary bottle of Prosecco and chocolates was a...
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7.0
Good
Martin, May 2025
Pros (+) Location
Cons (-) Uncomfortable bed, mediocre breakfast, terrace lounge food offerings were extremely limited and terrible. Very short room door for taller people. I always had to duck so I would not bump my head.
8.0
Very good
Álvaro, May 2025
Pros (+) Location
Cons (-) accesibility
8.0
Very good
Hsiao, May 2025
Pros (+) Easy access to Piazza San Marco and restaurants.
Cons (-) None
10
Wonderful
Una, May 2025
Pros (+) Perfect location with a lovely sense of calm despite being so close to St Marks Sq. Great team of employees, happily looking after guests.
9.0
Wonderful
Lorraine, May 2025
Pros (+) The property is so well situated, a couple of minutes walk from St Marks square. It has a beautiful terrace on the canal where you can get fabulous cocktails from the lovely bar staff and a pretty 2nd floor bar area. We didn’t see any other hotels with a similar outdoor space. Our room had a balcony overlooking the canal where you can watch the gondolas go by. Absolutely a special hotel and wonder...
Cons (-) The only thing I think could be changed is the breakfast tables and chairs. They are very small and soft and being a tall person were too low for me to be comfortable, but this is a small thing and I can’t fault the rest of the hotel or staff, it was a wonderful stay.
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10
Wonderful
Mary, May 2025
Pros (+) EVERYTHING. This hotel is a hidden gem in Venice. The staff was AMAZING. They were so responsive to my e-mails and helped with anything we needed before and while we were there. The arranged transportation was by boat from the VCE airport and it went flawless. The same with getting to the cruise ship (boat and taxi). The location was PERFECT, the breakfast was good and the room was spacious and cl...
Cons (-) NOTHING
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9.0
Wonderful
David, May 2025
Pros (+) This was our second stay at this delightful hotel. Spacious room with balcony, excellent breakfast in a charming room, wonderful canalside terrace, helpful and welcoming staff, great location.

Amenities

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
License number027042-ALB-00200, IT027042A1BCLRQXOK