Hotel Daniela
4 stars
9.4
Wonderful
(1453)
4 stars
Updating price...

Hotel Daniela

4 stars
Steinmattstrasse 39, 3920 Zermatt, Valais
9.4
Wonderful
1453 reviews
Updating price...

Overview

Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise A full-service spa, a sauna, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also pro…Expedia Group
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise A full-service spa, a sauna, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Other amenities include massage/treatment rooms, tour/ticket assistance, and a garden. Hotel Daniela offers 23 accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a hot tub and a sauna. Children under 18 years old are not allowed in the hot tub without adult supervision. Guests under 18 years old are not allowed in the hot tub. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
9.4
Wonderful rating
Based on 1453 verified guest reviews

Available rates

Wed 7/30
Thu 7/31

The neighborhood - Downtown

Steinmattstrasse 39, 3920 Zermatt, Valais

What's nearby

  • Matterhorn Museum3 min walk
  • Zermatt Railway Station10 min walk
  • Zermatt-Matterhorn Ski Resort9 min walk

Reviews

9.4
Wonderful
1453 verified ratings
Wonderful
1219
Very good
165
Good
40
Okay
14
Fair
5
Mediocre
1
Poor
9

Summary of reviews

Guests say
Guests appreciated the excellent service provided by the staff, highlighting their friendliness and helpfulness. Cleanliness was consistently praised, with many noting the well-maintained facilities. The breakfast offerings were also well-received, although some guests mentioned a desire for more variety. Overall, the hotel provided a pleasant experience despite a few minor complaints.
AI-Generated from customer reviews
Service9.5 out of 10
Cleanliness9 out of 10
Breakfast8.5 out of 10
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Score by provider

All reviews

9.0
Wonderful
Emma, Jul 2025
Cons (-) Very expensive. Good hotel, but slightly overpriced.
9.0
Wonderful
Simon, Jul 2025
Pros (+) Extremely helpful staff Stylish interior Small touches to make the stay more comfortable
Cons (-) Not the hotel’s fault, but being woken at 7.30am by construction work was a shame
10
Wonderful
Michelle, Jul 2025
Pros (+) Comfortable room, with both indoor and outdoor areas to relax. Loved the TV with live cam feeds from the mountains - really enhanced my experience. Friendly, helpful staff. Great breakfast.
Cons (-) -
9.0
Wonderful
Trudy, Jun 2025
Pros (+) Great location, lovely rooms. Transfer from train included. Very happy with hotel.
10
Wonderful
Shoba, Jun 2025
Pros (+) Friendliness and helpfulness of staff. Breakfast was good
Cons (-) Maybe it was a little hot in the room
10
Wonderful
Nilesh, Jun 2025
Pros (+) Location and customer service
Cons (-) Staff use to enter the room without knocking
10
Wonderful
Saini, Jun 2025
Pros (+) It was v cute n comfy place
10
Wonderful
Susannah, Jun 2025
Pros (+) The staff was so friendly and helpful. The breakfast was delicious and beautiful. I did not want to leave this happy place.
10
Wonderful
Viviane, Jun 2025
Pros (+) Love the breakfast, spa, shuttle to train station, cleanliness! I highly recommend it!
Cons (-) You can hear some noise from neighbouring guests. We used earplugs though and that was fine with us
10
Wonderful
Anonymous, Jun 2025
Pros (+) I travel las weekend with my husband and my 4 years daughter and honestly is very good located easy to go to other places around, very good restaurants close by and most important the breakfast was really good and the rooms were comfortable and modern!! We really recommend this hotel for families!! All the staff was so Kind and warm special silvana who helps with the food in the morning she is so ...
Cons (-) We don’t have anything bad so say
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Amenities

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.