All reviews
The view was lovely and food was very good.
We were there on April 14-16 (3 nights) and the temperature outside was 18. We were on the top floor with no air conditioning as they told us it was not turned on until May. I explained it was extremely hot on the top floor and was told to open the window. They don't have screens on their windows. Needless to say we didn't get much sleep as we were stuck to the sheets. Further more we were literal...Read more
Everything about the hotel was amazing, the pictures do not do it justice, it is 10x more beautiful in person. The staff were so helpful and were there to answer any questions. Breakfast was 10/10!
When an issue arose the manager and staff were keen to resolve it. The setting of the bar is stunning with amazing views over towards the bay of Naples, perfect location to enjoy a drink while watching the sunset. Courtesy bus into the town of Sorento is appreciated especially as it is a busy road to walk along. Internally all the communal areas, bars and restaurant are light and well decorated.
The room was nowhere near as luxurious as described on booking.com. In the description on booking.com the recently refurbished deluxe room should have a hot tub and dressing room; we had neither! Initially we were shown a large room with a kingsize bed and two other single beds in the room, with a very poor view of the bay from the balcony, which certainly wasn't private, due to a set of stairs ru...Read more
The Sunday night event. Also the tour option day trip
The coffee all of the selections were awful. We were told one price for private driver from train station (it’s in my email) and we were charged $40 more
Spectacular sea views from the back of hotel. Amazing customer throughout the hotel - front desk to catering. Very happy and welcoming staff. Food and wine menu was very impressive. The best hotel we stayed at through our visit to Italy.
Slight smell from the sink or shower. My guest broke into a rash - I think it had to do something with the bedsheets. You may want to look into the type of washing detergents used. Limited toilet paper provision. Need at two new rolls per day. Could benefit from in-room iron / ironing board provision. We ended up steaming the clothes.
The location was perfect. The hotel was beautiful- views were amazing
Everything! Fresh fruit , views unbeatable and very attention to detail
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Stunning views! Nice spacious room which goes a long way when you’re on holiday! Staff were very friendly and had a welcome drink for us that we enjoyed on the terrace with the most beautiful views. Breakfast yummy and good bar. Shuttle to town very frequently which was such a blessing as it’s about a 8-10 min drive. Loved having Netflix on the TV! Makes getting ready for a day out a lot more fun!
Maybe more selection of western breakfast like some hash browns or mushrooms and beans but this is being very picky! WiFi could be better. Mattress a bit on the hard side for me but again this is being quite picky as it was a lovely stay overallRead more
The photographs of the hotel were true to life - the views were incredible. The hotel was very clean and the staff were very friendly and helpful, the food and service brilliant. There is nothing negative to say, and would thoroughly recommend as a wonderful place to stay.
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