All reviews
The property is very beautiful and spotless clean, the location in amazing on top of the cliff, the food is very good, staff and owner very nice and professional. The spa is well equipped and very clean as well. The hotel is quiet at night, no party or noise to bother at night. I highly recommend to stay here.
Maybe more posters and signs in English in the spa area.
Good swimming pool with panoramic view. Perfect outdoor jacuzz, but wort only from 12:00. Big parking. Clean room. Ski room.
Sstayed for three nights in February, booked through booking, arrived late at the reception, there was no one there, the keys were left under the carpet. In the morning it turned out that we had to change rooms, the hotel owner was quite unfriendly, said we had to change rooms, and it was not his problem, that “booking” did not let us know , and did not even help to move the luggage. His wife at t...Read more
the food is good and the staff is friendly
The owner better not come, he is a lot and rude without need.
Extremely kind hotel staff. Really good quality food, rooms and wellness area. Amazing views over the valley. Really recommended
We came by road bike. When we booked we didn’t realize that the hotel is not at the bottom of the valley, but on top of a 200m climb. If you have good and fresh legs is not a problem, but be aware of this (or ask for a transfer)
Location was very beautiful. Spa was great. Food everyday was nice and lots of variation.
Closet knubs were proben in most rooms. Only one toilet was a bit too little for our family. In our 2 bedroom suite we did not however have any glasses exluding the ones in toilet (in our other room the was a caraffe of fresh water everyday). We arrived really late and could not attend the dinner, for which we had paid. I called upfront and asked if it was possible to reserve us a bun and cheese i...Read more
A beautiful hotel with a family atmosphere,excellent gastronomy,original spa and professional staff.
The Hotel was almost to ourselves travelling in the 2nd week of January. There were around 10 couples in the entire hotel, so we had spa area to ourselves most the time. Meals were delicious and beautifully prepared and presented.
Coffee didn't taste good, the mattresses were a bit too hard, the duvets were synthetic anti-allergy type. Drinks were expensive. The location is a bit off the beaten track and a 5min drive to the nearest ski-bus station.
I was looking for something special for my parents for a romantic holiday. This place was definitely the best choice. First of all the location is amazing. From the wellness u have a perfect view of the mountains. My parents were amazed. The rooms are super comfortable, large enough, nice view and they pay attention on every little detail. So in the wellness section, all the time warm towels, refr...Read more
Dinners, spa
I only had problem with the pillows - one very small and another is way too big... A medium size soft would be ideal :-)
Everything was just perfect! Amaizing view , the location is modern, very clean, the staff is lovely, the food was more then enough. I highly recommend Burgstein hotel because " Everything is just perfect up there ! "