Hotel Bel-Air - Dorchester Collection
5 stars
8.8
Very good
(141)
5 stars
Updating price...

Hotel Bel-Air - Dorchester Collection

5 stars
701 Stone Canyon Road, Los Angeles, CA 90077
8.8
Very good
141 reviews
Updating price...

Overview

Rating
A hidden sanctuary amongst the wooded hills, untouched by the clamour of life beyond the gates of Bel-Air. The most quintessentially private and exclusive hotel, delivering low-key elegance since 1946.
Rating
8.8
Very good
Based on 141 verified guest reviews

Available rates

Sun 5/18
Mon 5/19

The neighborhood - Bel-Air

701 Stone Canyon Road, Los Angeles, CA 90077

What's nearby

  • De Neve Square Park22 min walk
  • Sheats Goldstein Residence2.95 mi

Reviews

8.8
Very good
141 verified ratings
Wonderful
102
Very good
18
Good
10
Okay
5
Fair
3
Mediocre
2
Poor
1

Summary of reviews

Guests say
Guests appreciated the beautiful atmosphere and stylish decor of the hotel, highlighting the exceptional service in some instances. However, there were significant complaints regarding cleanliness, with reports of bugs and poor reception service. Overall, while many enjoyed their stay, the hotel needs to address these cleanliness and service issues to enhance guest experience.
AI-Generated from customer reviews
Atmosphere7.5 out of 10
Service3.5 out of 10
Cleanliness3 out of 10
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Score by provider

All reviews

7.0
Good
Khrystyna, Sep 2024
Pros (+) I liked everything except for the bugs and the spider in the guest room
Cons (-) there were various bugs and spiders in the hotel room
10
Wonderful
Malika, Jul 2024
Pros (+) Everything. Staff especially.
Cons (-) Repair works noise
1.0
Poor
Mikhail, May 2024
Pros (+) Exceptional historic landmark property
Cons (-) Extremely poorly trained reception desk staff.
6.0
Okay
Jad, May 2024
Cons (-) Price vs. product are not aligned.
10
Wonderful
Jamie, Dec 2023
Pros (+) Excellent location, superb services, helpful staff, what else do you need? Will definitely come again. Thank you.
10
Wonderful
Jim, Dec 2023
Pros (+) The hotel was beautiful and the decor was very stylish. We had a great stay and would definitely stay here again , thank you.
10
Wonderful
Stefan, Oct 2023
Pros (+) 5 star service and attention
10
Wonderful
Dennis, Aug 2023
Pros (+) History and privacy
10
Wonderful
Neil, Jul 2023
Pros (+) The incredible attention to detail and extremely friendly staff!
8.0
Very good
Matthew, May 2023
Cons (-) The lighting system was a pain... too complicated and individual lights couldn't be turned on and off.

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.