All reviews
The property itself is very nice, the room was big and well designed / furnished. Same with the common areas
Nothing all amazing
Everything Location Staff Food Room
Nothing
Perfect hotel, especially if you want to “get away from it all”. Highly recommend booking a room with an ocean view- worth every penny. Great onsite restaurant and spa services- very reasonably priced too. Super friendly and helpful staff. We had a wonderful stay!!
Very friendly and helpful staff. Felt very small and guest oriented.
The room, staff, food, hotel facilities… could not have been better.
It is rather isolated which worked for us but might not for all. Taxis are needed to go to places of interest.
We love how this boutique hotel is in a quieter section of the greater Puerto Vallerta area. On a dirt road that keeps things a bit more mellow, this small hotel has an excellent farm and sea to table cuisine. The staff are authentically kind and attentive. We feel like come home to a true retreat and our nervous systems can reset after busy schedules and stimulus. We love walking up the stairs to...
Nothing this fits with our needs of quiet, comfort and kindness.Read more
Hotel Basalto is a little slice of heaven in Mexico! Beautifully maintained, clean, so comfortable and our room was exceptional and spacious. The staff goes above and beyond to meet your needs and Gary the bartender makes the best drinks in town! The food is beyond great, we had 3 meals a day for 2 days and every meal was exceptional. We also had fantastic in room massages overlooking the ocean. I...Read more
It was beautiful. I especially loved to rooftop pool
The only thing I didn’t like about the property is it didn’t have an elevator. I recently had back surgery & the stairs were a lot for me
We took the suite with sea view which I would honestly recommend to anyone as this is truly the strong point of the hotel and they were better than on the pictures and we were lucky enough to spot plenty of whales from our balcony. Would definitely return! We also booked the tour to Playa Escondida / Islas Marietas with them and it was so much better than with our tours as it was via a local compa...
As others have said, you need a car since this hotel is like 10 min from the city center and the last 800m are on a dirt road (nothing too bad as long as you drive slowly). If we were to be picky, they have a good restaurant offering but for anything beyond the standard menu you will jage to pay on top (like a cappuccino or Nutella spread)… when paying 500-600usd this could honestly be included.Read more
Spaceous room with large bathroom; Numerous friendly staff; good brakfast and a laid back atmosphere. I would love to come back.
