All reviews
I can’t say enough good things about Hotel Bardo. The staff were phenomenal, especially the reception staff (Fernando, Leo). The main pool area has a perfect vibe with chill lower volume music, amazing cocktails, beautiful bar, excellent service. The villas are beautiful and I loved my private heated plunge pool and private little fenced yard space. I had room service for several meals and it was ...
The yoga was a nice, but I wish they would have had flow classes when I was there as I needed a bit more exercise / movement there after all my long beach walks during the previous days. I found it very odd that the restaurant didn’t come retrieve the room service dishes automatically each day. I had to pile them up in my bathroom and hope that no bugs or lizards would find their way to them. Actu...Read more
Utterly beautiful, tranquil space to be. Everything was well designed and it was a really special place, especially at night. Staff were super friendly and accommodating and the food and wine were good.
Clean, beautiful and exactly what the pics look like. Not very close to the beach but the hotel is perfect! Enjoyed the activities too. The staff is sweet and always looking to help out with requests. Mara and Alejandro were outstanding! Thank you for a great time.
Nothing
I love how secluded everything was . Also it was so private and relaxing . I loved it !! I would definitely return !!
I didn’t have any problem with the property.
The hotel and surroundings are beautiful - our room was gorgeous and we had a lovely relaxing time..
Few pointers.. the hotel did take a holding amount on a credit card on arrival - wasn’t aware this would be the case.. Was charged what they called an environmental tax on leaving - we stayed at two other hotels also in Tulum which didn’t charge this.. The hotel was very expensive to eat/drink hot drinks in- 2 lattes = 10.00., just to be aware. Maybe the offer of inclusive breakfast would be a goo...Read more
This was one of the most relaxing places I’ve ever stayed. A wonderful place to switch off. It was really difficult to even leave the hotel each day! Loved the room design, the sense of privacy, the big swimming pool and the food! The staff were all so helpful and friendly!
Hotel Bardo immediately impresses with its secluded, jungle-inspired retreat concept. Tucked away on the outskirts of Tulum, it offers an intimate and tranquil atmosphere, enhanced by thoughtful architecture that seamlessly blends concrete, wood, and lush greenery. The villa-style accommodations provide complete privacy, featuring personal plunge pools and open-air showers—details that contribute ...
Food & Service: A Missed Opportunity The most glaring disappointment was the food. While not bad, it was uninspired and lacked variety. Presentation, flavour, and creativity were all underwhelming, making it difficult to justify staying in for meals. This ultimately broke the immersion, as we often opted to eat elsewhere. Service was friendly but inconsistent. Miscommunications were frequent, even...Read more
The property was beautiful - every detail was thought through, from the landscaping to the design of the pool to the gorgeous set up of the rooms themselves. While we ventured out for most meals, the on-site food was tasty and the fact that room service was only a WhatsApp message away made everything super easy.
The property is perfect ! Amazing for a relaxing stay. The access to the property is a little bumpy and dark for the roads but is worth it.
