Hotel Arista
4 stars
9.2
Wonderful
(182)
4 stars
Updating price...

Hotel Arista

4 stars
2139 City Gate Lane, Naperville, IL 60563
9.2
Wonderful
182 reviews
Updating price...

Overview

Rating
The stunning Hotel Arista, the only luxury hotel in the Chicago suburbs, was designed for the person who wants more out of their hotel stay. From the moment guests are greeted by a personal host unexpected surprises will pop up around every corner. AiHotelier/iStay
The stunning Hotel Arista, the only luxury hotel in the Chicago suburbs, was designed for the person who wants more out of their hotel stay. From the moment guests are greeted by a personal host unexpected surprises will pop up around every corner. And while the hotel works endlessly to give guests more, its focus is on doing it with less: 30% less water, 21% less energy. Four Diamond Hotel Arista is the first LEED certified hotel in Illinois, making it one of the region's first truly green hotels.iHotelier/iStay
Rating
9.2
Wonderful
Based on 182 verified guest reviews

Available rates

Sun 5/18
Mon 5/19

The neighborhood

2139 City Gate Lane, Naperville, IL 60563

What's nearby

  • Odyssey Fun World20 min walk

Reviews

9.2
Wonderful
182 verified ratings
Wonderful
134
Very good
19
Good
13
Okay
5
Fair
5
Mediocre
0
Poor
6

Summary of reviews

Guests say
Guests appreciate the cleanliness and service at the hotel, noting that the rooms are spacious and modern. However, some reviews mention that the value for the price paid is not justified, with concerns about bed comfort and additional fees. Overall, it seems to be a good choice for those seeking a clean and welcoming environment, but expectations for luxury may not be met.
AI-Generated from customer reviews
Cleanliness9.5 out of 10
Service9 out of 10
Room Size9 out of 10
Bed Comfort2.5 out of 10
Value for Price2 out of 10
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Score by provider

All reviews

9.0
Wonderful
Myrna, May 2025
Pros (+) Loved the location and the modern rooms. The soaking tub was so relaxing. Good viewing options on the TV. The hotel was close to great dining options.
Cons (-) The sheets could have been softer.
7.0
Good
Sanae, Mar 2025
Pros (+) The room was spacious and new& clean. Well maintained.
Cons (-) There is no quick food swervice restaurant nearby.
10
Wonderful
Robert, Feb 2025
Pros (+) Excellent staff super kind helpful
10
Wonderful
Anonymous, Feb 2025
Wonderful, empathetic kind incredible service that is of the rarest quality. Incredible people that go beyond their job helping you in every way possible. Travel industry traveling around the world for 40 years. These great people are the rarest quality thank you so very much.
10
Wonderful
Robert, Jan 2025
Pros (+) Great staff super reception and super housekeeping very clean Omar and others at front desk amazing
Cons (-) I liked everything
10
Wonderful
Robert, Jan 2025
Pros (+) FRONT DESK STAFF AWESOME, OMAR AND MANY OTHERS FIRST CLASS
8.0
Very good
Neeraj, Oct 2024
Pros (+) The room was nice and comfortable.
Cons (-) The staff at the hotel was very cold. We checked in with Samera, and she didn’t even mention which way was the elevator. She didn’t even mention about the shuttle service. We learnt about it from previous reviews of the hotel. However we were very impressed with the shuttle service. The driver Kory is a great guy and super friendly.
8.8
Very good
Anonymous, Aug 2024
We enjoyed staying at the Arista Hotel for a wedding. The facilities are lovely. Few businesses are located near the hotel but a guest can get transportation to nearby businesses. The restaurant has limited seating.
10
Wonderful
Anonymous, Jul 2024
Hotel was very exceptional as well as their customer service!
9.6
Wonderful
Anonymous, Jul 2024
Beautiful and relaxing hotel. Great amenities.

Amenities

  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.