All reviews
Nice location. Good breakfast.
Rooms have the second bed in a pass through room going into the bathroom. Traveled with our adult daughter who had no privacy and was awoken whenever anyone needed the bathroom. Tried to change rooms. Apparently they are all like this. Rooms should be for 2 people only. Would have stayed elsewhere if we had known.
Buffet breakfast was wonderful. Included dinner the night before was excellent too. They had sandwiches in the afternoon as well. Location was right near the gondola to go up the mountain.
The bed was comfortable, but the satin duvet kept sliding off the bed and wouldn't stay in place. That is the only minor complaint. I would stay here again.
Location excellent, staff wonderful and facilities exceeded expectation
No criticisms at all
Good location, nice grounds lovely pool and spa facilities. Pleasant staff with organized bike rides and hikes.
We had a room facing the street which was less scenic and noisier if you have the windows open. Be sure to ask for a room facing the other side overlooking the lawn and pool. Also, avoid 207 and 307 as their balconies are small (in addition to overlooking the busy road into town).
The food was top notch. The breakfast was good we were offered omelet or pancakes from the kitchen on our first morning but never again for the rest of our stay. Dinners were a site for the eyes and the taste buds. So much food. Chef was amazing and the head of wait staff was so upbeat and helpful explaining local dishes and wine parings.
The bed was very hard to the point we didn't sleep well the whole stay. The room was loud with traffic if you left the windows open. Lucky for us it wasn't hot so we could shut the windows. The desk staff seemed indifferent but that could be a cultural thing. Saying that they took care of our request in a reasonable fashion. Would of like maybe a tour or explaination of what services where availab...Read more
Great location, a quick walk into the city center. The hotel had a beautiful outdoor sitting area. The breakfast was exceptional as was the wait staff. The bar was very nice and open extended hours. The spa area was very nice and spacious. I would highly recommend this hotel.
This is an amazing hotel walking distance from the town centre and gondola. From the moment we checked in until we checked out we were taken care of by amazing staff who delighted in making our time in Ortisei memorable in every way. From the front desk, dining, lounge, wellness centre and room staff nothing was too much trouble. The dining experience was lovely and watching the staff speak multip...
Location and cleanliness
Nothing
We enjoyed the warm swimming pool very much. The included dinner was great and convenient for the guests.
Breakfast was excellent and breakfast staff was the best. Overall, the hotel exceeded expectations with a great location, wonderful pool and spa and the added bonus of having Georg as our hiking guide.
