Hotel Alza Kyoto
4 stars
9.3
Wonderful
(1311)
4 stars
Updating price...

Hotel Alza Kyoto

4 stars
3-33, Benzaitencho, Higashiyama-ku, Kyoto 605-0086
9.3
Wonderful
1311 reviews
Updating price...

Overview

Boardwalk/promenade hotel in Kyoto with a 24-hour front desk Concierge services, dry cleaning, and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-dExpedia Group
Boardwalk/promenade hotel in Kyoto with a 24-hour front desk Concierge services, dry cleaning, and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite. Hotel ALZA KYOTO offers 21 accommodations with safes and complimentary bottled water. These individually furnished accommodations include desks. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.Expedia Group
9.3
Wonderful rating
Based on 1311 verified guest reviews

Available rates

Wed 6/4
Thu 6/5

The neighborhood - Higashiyama

3-33, Benzaitencho, Higashiyama-ku, Kyoto 605-0086

What's nearby

  • Kamogawa River3 min walk
  • Gion-Shijo Train Station5 min walk
  • Hanamikoji Street5 min walk
  • Gion6 min walk
  • Ponto-cho6 min walk
  • Suya7 min walk
  • Sanjo Railway Station4 min walk
  • Sanjo Keihan Subway Station5 min walk
  • Minami-za Theatre5 min walk
  • Kahitsukan - Kyoto Museum of Contemporary Art6 min walk
  • Ichirikitei6 min walk
  • Kawaramachi Railway Station7 min walk

Reviews

9.3
Wonderful
1311 verified ratings
Wonderful
1080
Very good
129
Good
42
Okay
28
Fair
10
Mediocre
11
Poor
11

Summary of reviews

Guests say
Guests appreciated the hotel's great location, spacious and clean rooms, and modern amenities. Many highlighted the unique touches in the rooms and the overall comfort provided during their stay. However, some reviews pointed out issues with noise and discrepancies in star ratings, indicating that expectations were not always met.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Room Size9 out of 10
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Score by provider

All reviews

10
Wonderful
Susan, May 2025
Pros (+) Very comfortable room with so many thoughtful details and amenities. Excellent central location. Very quiet.
Cons (-) The shower would shut off every few minutes, likely for water conservation, minor but slightly annoying.
10
Wonderful
Ryan, May 2025
Pros (+) Great location, lovely staff and huge room and storage space.
Cons (-) Nothing it was great.
10
Wonderful
Pavlina, May 2025
Pros (+) Location, amenities, size of the room, kind and helpful staff
Cons (-) N/A
8.0
Very good
Sarah, May 2025
Pros (+) The location of this hotel is great for access to the Nampo-dong area, which is a super active area. There are parks, tons of markets (including Jagalchi Fish Market and Gukje Market), shopping street and a large Lotte Mall all within like a 15 minute walk, really. There is also a bus stop right across the street from the hotel. It’s a bit far from the East/Northeast side of Busan so both of the l...
Cons (-) The breakfast had very limited international food options. I like that it was provided, and I found options the first day, but for the rest of the stay we ended up eating breakfast at cafes. There are three elevators (two of which are limited or even or odd floors), and there were usually waits during peak breakfast hours. Otherwise it was fine! You had to contact the front desk before 9:00 for ro...
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10
Wonderful
Ilya, May 2025
Pros (+) Location staff breakfast
Cons (-) Everything is fine
1.0
Poor
Youssef, May 2025
Pros (+) First of all they state on booking.com that they are a 5 star hotel, but the truth if you search google it’s a 2 star hotel. I paid 450$ while 5 star hotel ranged from 500-600 a night. We checked in late so didn’t have a chance to see the room or do anything about it. I tried contacting booking but they said we can do nothing.
Cons (-) First of all they state on booking.com that they are a 5 star hotel, but the truth if you search google it’s a 2 star hotel. I paid 450$ while 5 star hotel ranged from 500-600 a night. We checked in late so didn’t have a chance to see the room or do anything about it. I tried contacting booking but they said we can do nothing.
9.0
Wonderful
Ruben, May 2025
Pros (+) Staff, location, interior of the room, cleanliness
Cons (-) breakfast was good, but not our taste, could hear the subway
10
Wonderful
Sidney, May 2025
Pros (+) Fantastic location, though a bit pricey since it was Golden Week. Staff was friendly and helpful.
10
Wonderful
Lathan, May 2025
Pros (+) Location
Cons (-) The American breakfast could be better
9.0
Wonderful
Tracey, May 2025
Pros (+) A small (21 suites) modern hotel with Japanese design on the edge of Gion. Very large and fitted out rooms with Japanese or Western style breakfasts delivered to the dining table in your room daily. It was away from the growing crowds in the city, but on the banks of the river and a short walk over the bridge, it gets you into the centre in 5 minutes.
Cons (-) There is no restaurant on site at all, but dozens are available close by.

Amenities

  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Laundry service

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.