Hotel Albatros
4 stars
8.8
Very good
(624)
4 stars
Updating price...

Hotel Albatros

4 stars
Steinmattstrasse 93, 3920 Zermatt, Valais
8.8
Very good
624 reviews
Updating price...

Overview

Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise A full-service spa, a bar/lounge, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include spa services, concierge services, an…Expedia Group
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise A full-service spa, a bar/lounge, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include spa services, concierge services, and dry cleaning. Hotel Albatros Zermatt offers 20 accommodations with DVD players and minibars. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
8.8
Very good rating
Based on 624 verified guest reviews

Available rates

Sun 7/27
Mon 7/28

The neighborhood

Steinmattstrasse 93, 3920 Zermatt, Valais

What's nearby

  • Matterhorn Museum5 min walk
  • Zermatt Railway Station14 min walk
  • Zermatt-Matterhorn Ski Resort13 min walk
  • Gornerschlucht19 min walk

Reviews

8.8
Very good
624 verified ratings
Wonderful
431
Very good
118
Good
45
Okay
17
Fair
6
Mediocre
3
Poor
4

Summary of reviews

Pros (+)
  • This hotel was amazing!in 18 reviews
  • It is really a very very great hotel in zermatt.in 5 reviews
  • The reception is very nice and friendly and the view of room is terrific!in 20 reviews
Cons (-)
  • Single beds were smallin 3 reviews
  • View from the room was okin 6 reviews
  • We received s double bed and lower ground level.in 1 review
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Score by provider

All reviews

7.0
Good
Yvonne, Jul 2025
Pros (+) The balcony was lovely, the room and bathroom was lovely
Cons (-) A little far from the station but doable.
10
Wonderful
Raoof, Jul 2025
Pros (+) Very beautiful , unique and modern , recommended of course without doubt
10
Wonderful
John, Apr 2025
Pros (+) Everything was excellent
Cons (-) Nothing
10
Wonderful
Mekdad, Apr 2025
Pros (+) The view from the suite is perfect and the staff are just lovely. This was our second time and we will definitely come back again.
10
Wonderful
Hilary, Apr 2025
Pros (+) Very comfortable room and friendly helpful staff Enjoyable stay
7.0
Good
Elena, Mar 2025
Pros (+) location is very convenient for various lifts and the village
Cons (-) Staff (with some exceptions) was not very friendly and short to the point of being rude, particularly at breakfast
9.0
Wonderful
Leeson, Mar 2025
Pros (+) Great check-in, they picked us up at the railway station. Very friendly staff. Rooms were better than expected. Lovely balconies with nice views. Lovely breakfast each morning. Nice bar area with log fire.
Cons (-) Bright lights in the bathroom at night when you get up are not good. So many places do not have night lights but really they are essential!
6.0
Okay
Elena, Mar 2025
Pros (+) Friendly staff except for a lady on the day of arrival (1.03). Another lady was very nice and friendly and helpful. And the young man as well. Nice room except for being 1st floor just above the heads of everybody passing by… very noisy(( otherwise quite OK for this kind of hotel.
Cons (-) 1.Poor breakfast. Scrambled eggs is the only warm dish. Had to go to another hotel for breakfast. No dinner at the hotel. Actually no food. 2. No welcome upon arrival. The lady at the reception quite unfriendly and seemed quite annoyed with having us there. No Matterhorn view (not as most reviews advertise). 3. Actually our worst stay in Zermatt in 15 years (( 4. Far from ski lifts (as if our prev...
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9.0
Wonderful
Melanie, Mar 2025
Pros (+) Lovely traditional hotel in the centre of Zermatt. A little walk to the bus, otherwise 8-10mins walk to Matterhorn Express. Great breakfast and the staff were friendly and attentive. Minor bathroom light issue but dealt with swiftly by the staff. Really lovely hotel and the Matterhorn view room was perfect !
Cons (-) A little far from the lifts ( and taxis are 20CHF min per trip ) but once we got the bus timetable and our bearings , it was fine.
10
Wonderful
Michael, Feb 2025
Pros (+) Good breakfast with varied options. Staff very helpful and friendly.

Amenities

  • Spa and wellness center
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.