All reviews
The valet workers were nice
I was charged for a dinner that I did not have and when I called regarding what I was charged and the several charges on my card the guest services agent said “he was not good at explaining math”
Beautiful esthetic, modern, comfortable and clean with lots of inviting seating areas. Definitely recommend and will be back!
My wife and I stayed for 2 nights to celebrate our anniversary. A handwritten card and box of treats awaited us. The room was spacious and the bed was extremely comfortable. They had plenty of umbrellas in the lobby, which was helpful as it rained for the majority of a day. They also have ebikes and helmets available for you to explore the Mount Vernon Trail (we didn't end up doing this due to the...
Nothing. Absolutely perfect stay.Read more
The staff were amazing
We should have been informed that there was a private function in the bar at happy hour on one of the evenings so we could make alternate plans
Unparalleled luxury. Down to every detail, it was incredible.
Only one person at front desk able to check you in or out.
Distance in walking to shopping, restaurants, attractions. Customer friendly and accommodating staff Spacious rooms Doormen/greeters attentive Bar/Bartender..great atmosphere and mixed beverages! On-site movie theater
Breakfast to include coffee very bland! Windows in room needed cleaning..couldn’t see out clearly Trash bags in trash cans in room should be used Lighting in room dim Not a fan of bathroom sink type installed No shuttle to train station or anywhere
My dad rayed here with my grandma and they loved it. The bathroom was big and easy access for older people
Nice decoreasy access to elevators
Hard to turn on the lights, toilet is unbelievably loud! Don't flush at night. Capet stained awful hairs in bathroom and shower, asked them to re-clean and nothing changed ,Only once did valet have our car ready for us in 4 days! They don't tell you that parking is $44 per night Cheaper to do valet
The manager and staff were excellent! The hotel is beautiful and interesting, the room was serene, clean, and comfortable. And having nespresso coffee maker in the room was awesome for that first morning coffee.
The theater room is really nice.
I loved EVERYTHING about the property.