Hilton Porto Gaia
5 stars
8.9
Very good
(925)
5 stars
Updating price...

Hilton Porto Gaia

5 stars
Rua Serpa Pinto 124, 4400-307 Vila Nova de Gaia, Porto
8.9
Very good
925 reviews
Updating price...

Overview

Overlooking the rooftops of Porto, our hotel is in the historical center of Gaia. A short walk from the Douro River, we are within 15 minutes of WOW Porto – World of Wine, the Alfandega Congress Center, and Vila Nova de Gaia-Devesas train station. Ou…Hilton
Overlooking the rooftops of Porto, our hotel is in the historical center of Gaia. A short walk from the Douro River, we are within 15 minutes of WOW Porto – World of Wine, the Alfandega Congress Center, and Vila Nova de Gaia-Devesas train station. Our wellness center features a relaxing spa while our 2,000 sq. m. event space is ready to host any function.Hilton
8.9
Very good rating
Based on 925 verified guest reviews

Available rates

Thu 6/5
Fri 6/6

The neighborhood

Rua Serpa Pinto 124, 4400-307 Vila Nova de Gaia, Porto

What's nearby

  • Ferreira1 min walk
  • Caves Cockburn Smithes3 min walk
  • Vinicola Ramos Pinto4 min walk
  • Quevedo Port Wine5 min walk
  • Sandeman7 min walk
  • Porto Calem Wine Cellars9 min walk
  • Gaia Docks2 min walk
  • Caves Ramos Pinto3 min walk
  • Caves Barros Almeida4 min walk
  • Croft Port Wine Lodges7 min walk
  • Taylor's Port8 min walk
  • Caves Rozès12 min walk

Reviews

8.9
Very good
925 verified ratings
Wonderful
616
Very good
159
Good
60
Okay
37
Fair
22
Mediocre
17
Poor
14

Summary of reviews

Guests say
Guests generally appreciate the hotel's location, noting its proximity to attractions and the waterfront. However, many reviews express dissatisfaction with cleanliness, particularly regarding bedding and room maintenance. Service quality is also a recurring concern, with guests mentioning unhelpful staff and poor management responses. Overall, while the hotel has its strengths, significant improvements in cleanliness and service are needed to enhance guest experiences.
AI-Generated from customer reviews
Location9 out of 10
Service1.5 out of 10
Cleanliness1 out of 10
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Score by provider

All reviews

9.0
Wonderful
Jordi, May 2025
Pros (+) Great service, good location and room was big enough, very clean :)
Cons (-) The mattress is really not good, stayed 3 nights and my back is hurting so much:(
10
Wonderful
Nelson, May 2025
Pros (+) Very quiet rooms. Beds were super. Breakfast was fantastic. Close to the river. Concierge was very helpful.
7.0
Good
James, May 2025
Pros (+) Location
Cons (-) No coffee in lobby
8.0
Very good
Simon, May 2025
Pros (+) Location was excellent, and staff were friendly, efficient and knowledgeable.
Cons (-) The mattress was very hard, and the air-conditioning wasn't effective at low-setting, and was too loud at high-setting. This meant my sleep was disturbed.
10
Wonderful
Gm, May 2025
Pros (+) The staff and the concierge was more than excellent
9.0
Wonderful
Gwangim, May 2025
Pros (+) Big room, clean
Cons (-) Fire alarm on the ceiling covered by socks. Lack of attention to the details
7.0
Good
Robert, May 2025
Pros (+) Breakfast was good quality, plentiful and great selection.
Cons (-) First morning breakfast and very pleasant and enjoyable. On the 2nd morning, I was trying to have a breakfast briefing and a unfortunately a musician started up playing and singing in the breakfast area. This was too loud, I found it very intrusive and unnecessary, and frustrating. Other than this everything else was excellent.
8.0
Very good
Foo, Apr 2025
Pros (+) All good
Cons (-) Breakfast…bigger spread.
9.0
Wonderful
Jane, Apr 2025
Cons (-) Stay was excellent, but don't understand why there is an additional charge for use of the swimming pool
9.0
Wonderful
Michael, Apr 2025
Pros (+) The history, the respect for tradition, the location, the view, the restaurant
Cons (-) The bed was VERY hard. Not accustomed to such a bed.

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
License number9842