All reviews
was excellent....the food overall was very good⁰
Loved the location – very convenient for getting around Tirana. The staff were exceptionally friendly and helpful throughout our stay. Comfortable room and great service all around.
I accidentally booked a stay at the Hilton for the wrong date and unfortunately didn’t realize until it was too late. Even though I missed the reservation, the hotel kindly did not charge me. I truly appreciate their understanding and flexibility, it speaks volumes about their customer service. I look forward to staying with Hilton in the future and highly recommend them for their professionalism ...Read more
The hotel was modern, had welcoming staff on reception, quick and easy check in, lovely big, clean rooms and bathrooms, the cleaners done a great job everyday, the breakfast had a huge range to pick from, the bar staff were friendly.cant fault the location, 20minute walk to the centre and felt safe walking around, had lots of coffee shops nearby as well as a little shop inside the hotel for if you...
There was only 2 things I'd change, the storage room for the luggage when you checked out wasn't locked and staff didn't come with us whilst we put our bags in there so I felt like it wasn't as secure as I'd like, also had key card issues an hour before check out it just stopped working and I had 3 trips to reception before this was fixed. But again staff were helpful and friendly and got it fixed...Read more
All perfect. High level. Great stuff. It is completely different from other hotels, I would have rated it 6 stars, everything was perfect.
Cosy and clean rooms, spacious and stylish fit out. Girls at the desk very friendly, polite and helpful.
Nothing you can dislike at Hilton.
Everything as to be expected! Very nice stay. I just do not understand the TV logic of having only local channels (only 1 in English - news channel). No Netflix option (TV set not smart enough) or minimum of some international channels in English. For this type of hotel I would expect a better TV setup.
All was very good in this hotel. Especially the free parking space was a good asset in this city full of cars and traffic (just don´t forget to let validate the ticket at the reception every day).
Nothing to complain about. Breakfast was good for Albanian standard, with a changing "local specialty" every day.
Service staff
The sheets had some black dots
The breakfast was excellent with lots of abundance. All freshly cooked. The pancakes in particular and love the cheese and the desserts. Also, the size of the room is very good and so is the view. Check in went really smooth and the staff is very nice.
There were no amenities in the bathroom: no dental kid, no vanity kit. We asked for them and the staff brought it up but they should be in the room from the beginning. Also, the bed was a bit narrow. Still, small issues that can be fided.