Hilton Franklin Cool Springs
4 stars
9.1
Wonderful
(340)
4 stars
Updating price...

Hilton Franklin Cool Springs

4 stars
601 Corporate Centre Drive, Franklin, TN 37067
9.1
Wonderful
340 reviews
Updating price...

Overview

Rating
Welcome to luxury and sophistication at the Hilton Franklin Cool Springs. Nestled in the heart of Tennessee's charming Cool Springs area, our award-winning hotel stands tall as a beacon of elegance, boasting a prestigious 4-star and 4-diamond rating.Hilton
Welcome to luxury and sophistication at the Hilton Franklin Cool Springs. Nestled in the heart of Tennessee's charming Cool Springs area, our award-winning hotel stands tall as a beacon of elegance, boasting a prestigious 4-star and 4-diamond rating. Enjoy comfort and style as you enter our meticulously designed lobby. Our spacious and exquisitely appointed guest rooms and suites offer a sanctuary of tranquility, featuring plush bedding, upscale amenities, and stunning views of the surrounding landscape. With over 7,000 square feet of flexible event space, including an elegant ballroom and sophisticated meeting rooms, our hotel is the perfect venue for weddings, corporate events, and social gatherings of any size. Our dedicated event planning team will ensure that every detail is flawlessly executed, leaving you free to focus on creating unforgettable memories. Conveniently located just minutes from Historic downtown Franklin and a variety of attractions - including shopping, dining, and entertainment options, the Hilton Franklin Cool Springs offers the perfect blend of upscale sophistication and Southern hospitality. Whether you're visiting for business or leisure, our hotel promises an unforgettable experience that will exceed your every expectation.Hilton
Rating
9.1
Wonderful
Based on 340 verified guest reviews

Available rates

Mon 3/31
Tue 4/1

The neighborhood

601 Corporate Centre Drive, Franklin, TN 37067

What's nearby

  • Franklin Marriott Cool Springs5 min walk
  • CoolSprings Galleria1.65 mi

Reviews

9.1
Wonderful
340 verified ratings
Wonderful
246
Very good
44
Good
22
Okay
9
Fair
6
Mediocre
6
Poor
7

Summary of reviews

Guests say
The hotel received several positive reviews highlighting its excellent location, cleanliness, and friendly staff. Guests were particularly pleased with the comfortable rooms and various amenities such as the gym and pool. However, some guests expressed concerns regarding noise disturbances late at night and some maintenance issues in the bathrooms. Overall, many guests enjoyed their stay and appreciated the quality of service, but a few improvements could enhance the experience further.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service8.5 out of 10
Amenities8 out of 10
Bed Comfort8 out of 10
Noise Level2.5 out of 10
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All reviews

10
Wonderful
Kristinia, Feb 2025
Pros (+) Beautiful hotel
Cons (-) Nothing.
10
Wonderful
Lacey, Feb 2025
Pros (+) The staff were very nice and helpful.
10
Wonderful
Mary, Feb 2025
Pros (+) Excellent customer service at check in
9.0
Wonderful
Cathy, Feb 2025
Pros (+) close to expressway, close to restaurants, food at hotel restaurant was good, room was quiet, good musician in lobby
10
Wonderful
Ann, Jan 2025
Pros (+) We had outstanding service in the restaurant for breakfast. Food was delicious!
10
Wonderful
Mark, Jan 2025
Pros (+) I needed to checkout early because of an Ice storm hitting our home location. Because we booked thru booking.co m we couldnt get a refund. next time i will try to book thru the hotel directly.
Cons (-) Could not gety a refund for second night stay.
10
Wonderful
Phil, Jan 2025
Pros (+) It’s exceptional in every way
Cons (-) Nothing
8.0
Very good
Marie, Dec 2024
Pros (+) Friendly staff, close to shopping and downtown Franklin
Cons (-) Took a long time to cool the room down
2.0
Poor
Douglas, Dec 2024
Cons (-) The room felt like we were not expected as guests. The TV remote had issues, the body wash in the shower was empty, got charged $2 for a bottle of water in the room, couldn’t get the heat turned down, and the bed and pillows were horrible.
10
Wonderful
Laura, Nov 2024
Pros (+) Hotel is conveniently located, staff is always very friendly. Rooms are clean and beds are comfortable. Hotel lobby and lounge area are great places to gather with others in your group.

Amenities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Shuttle service (free)
  • Business center
  • Wi-Fi available in all areas

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.