Hilton Columbus/Polaris
4 stars
8.5
Very good
(682)
4 stars
Updating price...

Hilton Columbus/Polaris

4 stars
8700 Lyra Drive, Columbus, OH 43240
8.5
Very good
682 reviews
Updating price...

Overview

Rating
Relaxed elegance meets professional intimacy at the Hilton Columbus/ Polaris hotel. Treat yourself to a luxurious stay in our first-class, full-service, upscale suburban hotel conveniently located on the north side of Columbus, directly off Ohio I-71…Hilton
Relaxed elegance meets professional intimacy at the Hilton Columbus/ Polaris hotel. Treat yourself to a luxurious stay in our first-class, full-service, upscale suburban hotel conveniently located on the north side of Columbus, directly off Ohio I-71 at Exit 121. Positioned in the thriving Polaris Centers of Commerce, the Hilton Columbus/Polaris hotel is near several world-renowned corporate centers including Mettler Toledo, McGraw Hill, Worthington Industries, Wendy's, DHL, Emerson Network Power International, Nationwide Insurance, Cardinal Health, JP Morgan Chase, and Limited Brands Inc. Enjoy the cocktail you deserve and dine in the hotel's brand new signature restaurant, 17 Arrows. Exercise in our fitness center with state-of-the-art Precor fitness equipment, each with its own 12-inch flat screen television. Take a dip in our heated indoor pool and melt your stress away in the steaming whirlpool.Hilton
Rating
8.5
Very good
Based on 682 verified guest reviews

Available rates

Sun 3/23
Mon 3/24

The neighborhood

8700 Lyra Drive, Columbus, OH 43240

What's nearby

  • Polaris Fashion Place7 min walk
  • Magic Mountain Fun Center11 min walk

Reviews

8.5
Very good
682 verified ratings
Wonderful
408
Very good
94
Good
56
Okay
28
Fair
37
Mediocre
16
Poor
43

Summary of reviews

Guests say
Guests generally appreciated the hotel's location, describing it as convenient with easy access to shopping and dining options. The cleanliness of the rooms and the politeness of the staff received positive mentions, highlighting the hotel’s good maintenance and customer service. However, many guests expressed concerns regarding the comfort of the beds and the overall value for the price paid, feeling that some rooms didn't meet their expectations considering the cost. Additionally, issues with noise levels, particularly from the bar area, were noted by several visitors.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service9 out of 10
Bed Comfort3.5 out of 10
Value for Price3 out of 10
Noise Level3 out of 10
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Score by provider

All reviews

3.0
Poor
Andrew, Mar 2025
Cons (-) Toilet was broken, no hot water, pool area wasn?t stocked at all
8.0
Very good
Hazel, Mar 2025
Pros (+) Amenities Location Parking
Cons (-) Large gap under room door allowing to hear EVERYTHING from hallway. Had to place towel under door to muffle noise. Room 508
9.0
Wonderful
Colleen, Mar 2025
Pros (+) Great breakfast with welcoming staff :)
1.0
Poor
Carri, Feb 2025
Pros (+) the location of the property was nice, and i loved the fact that you were pet friendly.
Cons (-) I did not like that the pet fee was not disclosed to me until i got to the facility, even after booking online and calling multiple times to check on this prior to checking in. and then, i get to the room and go to take a shower and the water is freezing even at max heat. and then, service at the restaurant was absolutely terrible. we ate dinner here and our appetizer came out after our main dish ...
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10
Wonderful
Lisa, Feb 2025
Pros (+) The front desk staff Miss Jones was excellent. She made our stay very pleasurable.
Cons (-) Unfortunately, our water pressure in our room was not good and we were unable to take a shower.
7.0
Good
Mimi, Feb 2025
Pros (+) Beautiful hotel. Comfortable beds. Friendly staff.
Cons (-) No hot water. Given wrong key card at check in finally used digital key when finally went to correct room. Thank goodness my key didn't work in the wrong room. No complimentary coffee for guests??
8.0
Very good
Yamrote, Feb 2025
Pros (+) n/a
Cons (-) n/a
8.0
Very good
Nicole, Jan 2025
Pros (+) The people
Cons (-) Everyone's car got broken into
10
Wonderful
Lowell, Jan 2025
Pros (+) Great room good location staff was exceptional!!!
Cons (-) That we couldn't stay longer
7.0
Good
Bess, Dec 2024
Pros (+) Great facility and staff.
Cons (-) Lost my watch.

Amenities

  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.