All reviews
Quiet , nice layout, close to the reef, beautiful sunset
Far from the town with poor access road
DIDN'T HAVE BREAKFAST THERE STAFF WAS EXCELLENT ROOM COMFORTABLE
WISHED THERE WERE TELEVISION CHANNELS
I absolutely loved the property and the room looked exactly like the pictures. The staff was 10 ⭐️ there was nothing we could ask for and they didn’t deliver. I am definitely going back and will be rebooking with them again.
It was a bit far, after a day or so we didn’t mind the drive.
Very friendly and competent staff. Great location between the town and Secret Beach. Clean and accommodating.
The unit we had, although very nice and private, was right above the bar; the constant , rhythmic music from about 7 am till 9pm so, it was difficult to relax
Staff is super friendly, the food was good. The small beach access was clean and quiet. My unit had everything I needed, the bed was comfortable.
It's a little far from downtown San Pedro. My safe was not working.
The staff was so friendly and professional. Every single person we interacted with was kind, well trained, funny, responsive. Heydi was extremely helpful and responsive. We saw the manager a number of times, as she is on site regularly and checks in with guests. The guys at the bar gave us good ideas for day trips and beaches to visit. The location feels removed when you look at a map, and the fir...
Only drawback is the water (shower and sink, not drinking water) occasionally had an ashy smell. And in our second floor unit the water pressure was uneven, and sometimes very light.Read more
The staff members were absolutely outstanding. The food was great the drinks were exceptional. The location was ideal for getting away from the noise of a town. Total relaxation.
Nothing coms to mind
Location, food, staff, property, are all amazing!
They played loud music starting at 7:30 every morning and played it on repeat all day long. Having Evanescence as my wake up call, and then throughout the day constantly was overwhelming.
The service was incredible. The tour desk booked two snorkeling trips for us that picked us up directly from the hotel’s pier. Brian and Chris at the restaurant were so nice and made the best drinks. I forgot the name of the woman who runs the property but she was always on site and always checked on her guests. It felt almost like staying in the home of a very gracious hostess.
We loved everything about the property
Lovely location on the beach. You need transport, a bike or golf buggy is ideal as you are approximately 5 miles out of the town. The location suited us perfectly, as it was far away from San Pedro, the town is really busy, noisy and we couldn't wait to leave, not for us! The staff at the Hidden Jewel were really friendly and helpful and we had a lovely seating area outside our cabana which overlo...
We can't think of anything!Read more