All reviews
Very nice and ideal for tea lovers. Looks like a castle on the hill. Hotel is made from factory and every day they start the old giant machine to show how it was. Very nice food. You have their own tea everywhere so ideal for tasting. Recomend tea picking and visit of small factory next to the hotel. You have great view on hills and two plantations. We had also great massage. If you want you can w...
Only down is a bit higher prices for drinks or extra service. Some details needs also few patches.Read more
Amazing views, very cozy setting, delicious food
the rain!:)
Unique hotel really well converted from a working tea factory.
Bathrooms are tired and need a refurb
Minimal selection - okay at best. Staff were friendly enough, however it felt like they were always angling for a tip. A tip one day would feel like they were expecting to turn up and get another just for doing their jobs. They should focus on the quality of the food and service first and then the rest should take care of itself.
Limited selection - one staff promised one thing then there would be delays only to find out that someone had overridden the decision in t background.
Beautiful setting and scenery. Exceptional room. Very comfortable bed. The staff were so courteous and friendly. Went out of their way to make the stay wonderful. The guide who took the walk was so informative and could tell us so much about the history of the plantation etc. Well worth going on the walk. I’m
Road leading to the hotel needs serious work. Makes it very difficult and time consuming to get to the property
The stay in renovated and repurposed old building was one of our highlights of our 8 days in Sti Lanka. The tea picking tour was outstanding informative and interesting. The high tea on the lawn was magnificant. The dinner was also delightful and we liked your idea of a dress code. We unfortunately did not have a breakfast due to the fact that we had to leave early.
There was nothng that we did not like.
The views were unreal from the hotel. It’s a picturesque location. The chef Balveer Singh made sure we were well looked after and made delicious food to cater to our dietary requirements.
It is in a remote location and not much to do around the hotel. I wish there were more walking routes however mostly uphill. Tea tasting experience was advertised at 2 hours only took 30mins actually. I also found the beds and sofa had many bugs we were waking up every morning with new bites. You can hear the above guests and close rooms walking and any kind of movement. For a 5* star hotel I’d ex...Read more
