Hacienda Pena Pobre
4 stars
9.1
Wonderful
(499)
4 stars
Updating price...

Hacienda Pena Pobre

4 stars
Camino Santa Teresa 480-2, 14266 Mexico City, Mexico City Federal District
9.1
Wonderful
499 reviews
Updating price...

Available rates

Wed 3/19
Thu 3/20

The neighborhood - Tlalpan

Camino Santa Teresa 480-2, 14266 Mexico City, Mexico City Federal District

What's nearby

  • Plaza Cuicuilco Inbursa12 min walk
  • Museo Arqueologico Cuicuilco21 min walk
  • Centro Comercial Perisur15 min walk
  • Cuicuilco27 min walk

Reviews

9.1
Wonderful
499 verified ratings
Wonderful
402
Very good
56
Good
17
Okay
9
Fair
8
Mediocre
4
Poor
3

Summary of reviews

Guests say
Overall, guests have praised the hotel's location, cleanliness, and comfortable beds, making it a pleasant retreat. The atmosphere is described as elegant and relaxing, providing a unique escape from the city's hustle and bustle. However, there are notable concerns regarding the service quality, with multiple guests expressing disappointment in the lack of assistance and amenities. Breakfast options were also seen as limited by some visitors.
AI-Generated from customer reviews
Location10 out of 10
Cleanliness9.5 out of 10
Atmosphere9.5 out of 10
Bed Comfort9 out of 10
Service3.5 out of 10
Breakfast2.5 out of 10
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Score by provider

All reviews

9.0
Wonderful
Alps66, Feb 2025
Pros (+) The food is good but can be a bit cold in the terrace
Cons (-) The new rooms can be a bit cold as well as eating on the terrace during winter obviously Also it is a shame that you need more than 1 night to stay at the hotel
9.0
Wonderful
Adriana, Feb 2025
Cons (-) The shower doesn’t have hot water
9.0
Wonderful
William, Feb 2025
Pros (+) Room was great, is really is a boutique hotel, beautiful, small. Large TV worked very well. Spacious bathroom. we were in one of the terrace rooms which are modern and accessed by a large, architectural spiral staircase, which was dramatic and I liked, but if you have trouble with stairs may not be a great choice.
Cons (-) It's a small hotel in a historic building. The dining menu isn't extensive, but was good. The gym is a postage stamp (I didn't care). My one wish was that the in room desk be larger, it's very shallow.
10
Wonderful
Martinez, Feb 2025
Pros (+) Great private place to stay
Cons (-) The service was the most impressive and value to the hotel
10
Wonderful
Bernardo, Jan 2025
Pros (+) Hacienda Peña Pobre - A True Gem! My stay at Hacienda Peña Pobre was absolutely unforgettable. From the moment I arrived, the impeccable service left a lasting impression. The staff went above and beyond to ensure every need was met with genuine warmth and professionalism. The architecture is simply stunning—an exquisite blend of traditional charm and modern elegance. Every detail, from the decor ...
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8.0
Very good
Guillermo, Jan 2025
Pros (+) The staff is very kind and helpful
Cons (-) The breakfast is not really good aside for the coffee
10
Wonderful
Bernardo, Jan 2025
Pros (+) Staying at Hacienda Peña Pobre was an unforgettable experience. From the moment I arrived, I was met with outstanding service and a warm, welcoming atmosphere that truly made me feel at home. The ambience is unbelievable, with every corner exuding charm and elegance. The hacienda-style architecture is simply stunning—every detail has been carefully curated to create a perfect blend of history and ...
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10
Wonderful
Светлана, Nov 2024
Pros (+) Beautiful, unique place where history, comfort and design are perfectly combined.
6.0
Okay
Marisol, Nov 2024
Pros (+) The house is well restored.
Cons (-) Disliked · The rate-facilities ratio is low. Although is located in a beatiful well restored house it don't have the seevice You exoect in this type of facilites that classifies as a 5 Star. No comunication with staff. Although the rooms were paíd in advance we we're trested as if we won't have how to pay. Nobody tolld us that our room don't have air conditioner becuse some government regulation a...
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9.0
Wonderful
Luis, Sep 2024
Pros (+) Location and confort
Cons (-) No Gym as stated and services are not professional

Amenities

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.