All reviews
Loved the atmosphere and the exceptional staff. Ann, Esther , and Benoir made every effort to make our stay memorable.
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Staff was friendly and helpful, and they speak English very well. Room was quite large and there were separate bathtub & shower. Well stocked minibar in room if you wanted a drink or snack. We were given 1 free drink ticket for bar downstairs! Turndown service was provided nightly & they provided a carafe of water & 2 little chocolates. We would definitely come back. 😁
The room felt a bit dark, it had black patterned carpet, black furniture & not a lot of overhead lighting, so if you dropped something it was challenging to find it. Also, the coffee maker in the lobby didn't make good tasting coffee, thankfully there was a Nespresso in our room.
Easy access, the staff was really nice! We enjoyed our stay!
Beautiful property in a wonderful location. Easy walking distance to everywhere. Very friendly staff. Also the beds and pillows are so comfortable!! Plan to buy the pillows when I get home!
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Location! Staff was friendly. Lobby so cozy
Didn't understand that breakfast was not free
Variety, fresh jams, coffee
Clean and friendly
Rooms were a bit dark. Could use better/more lighting.
Very nice buffet. We only ate there once and arrived late. Saw they had quiche the following morning. Great location for walking directly to board our cruise or to explore Old Quebec.
The public areas were a little small. There were three small conversation areas to meet friends or enjoy a cocktail and all three were often in use.
Great location in lower old town. Gracious well appointed hotel. Good Excellent breakfast.
Room a bit dark. It needed a grab bar in bath/shower
Great location in old section of Quebec City. Able to walk to restaurants and cruise port.
Nothing.