All reviews
One of the best hotels I’ve ever stayed at—everything from the infrastructure to the staff was exceptional. The hotel is brand new, the rooms are incredibly spacious, the beds are huge and comfortable, the breakfast is delicious, and the spa is fantastic. Every staff member wore a smile and genuinely did their best to ensure guests had the best stay possible. Special shoutout to Jessi, who welcome...Read more
We had a lovely stay at Grand Sunrise Palace! From the moment we arrived, the staff made us feel incredibly welcome—especially Kathy, who went above and beyond to make sure we had everything we needed. The room was absolutely massive, beautifully decorated, and spotless. We really appreciated how clean and well-maintained everything was throughout the hotel. Breakfast each morning was fantastic, w...
We were asked a couple of times to leave a review of our stay, which I didn’t really appreciate. It felt a bit pushy and took away from the otherwise relaxed experience. A gentle reminder once would have been enough.Read more
The staff were amazing, special mention to Kathy, Jessi, Ame, Lily. They could not do enough for us. Location was great, easy reach of the town via grab for £1. Would love to visit again. Thank you X
Nothing. All great.
Stunning room. We really enjoyed this hotel nice and quiet location and good value for money. Staff were great. Breakfast was good. Hotel has a shuttle so makes it easy to get to old quarter. A grab was very cheap if the shuttle times didnt suit your plans anyway. Highly recommend. Hoi An was our favorite desitination for our months travel around Vietnam
Kathy was amazing. Treating us so kindly and helped us with our stay and our tour. The hotel's structure is awesome and we really liked it. I trully recommend this hotel. The staff are totally prepares. And by the way, the breakfast is incredible. Take time to enjoy it!!
We just stayed here for one night. It was our fault.
Beautiful hotel, well located, slightly outside the city center which makes it peaceful yet still close to the main attractions. The rooms are spacious and very clean. The breakfast/brunch offers a wide variety of quality options. Special mention for the spa, a truly relaxing experience with very skilled masseuses. The pool is large and pleasant, with towel provided. The laundry service is awesome...Read more
Extremely comfortable, luxurious and amazing breakfast. Staff were extremely helpful and friendly
I can’t begin to explain how good this hotel was! The facilities were great, the food was incredible and the staff, particularly Ame and Luna were super helpful. The hotel was nice and quiet because it’s just outside old town but they have regular shuttles to the centre and to the beach. They have free bicycles for you to ride around the area too! Very good deal for the price.
The laundry service was paid for by item which was kind of odd. If you’re staying here and need to do laundry, you can probably find somewhere in town to do it for cheaper but obviously it won’t be as convenient!
Everything, especially all the staff were 10/10. Can't wait to go back there! Two great pools, scrumptious breakfast and afternoon tea. Great rooms and decor, and free rides to beach (complimentary deckchairs) and Old Town. Also loved the free bikes. Great English spoken by all. Suly and Amy Front Office Managers - excellent, went above and beyond to make us feel special! Tall bellhop guy - so hel...
Fantastic hotel, 10/10. Loved it all. Only regret not staying there longer.Read more
had a wonderful long 12 days stay at this hotel. The place is spotlessly clean, with modern and new facilities. The decor is lovely, and all the staff are incredibly friendly. Cathy from the reception has been very helpful with everything from booking a tour to giving advice about local restaurants. The shuttle bus to the beach and old town is a fantastic bonus, and Bruce the shuttle bus driver, v...Read more
